Sterling Collision Center
In operation 14 years.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Communication is on point
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0
Customer Service - 1.5/5.0 -
I was not kept up to date when my car was ready. They would say they would call and I would end up calling them the next day.
My Experience - 5.0/5.0 -
Did a very good job. Norman was very pleasant to work with .
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very Satisfied
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great job with our truck!! Thank you guys so much.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
beautiful job couldnt ask for any more
My Experience - 5.0/5.0 -
I appreciated the prompt, caring service. You all did what you could for me in communicating with the insurance company. I also loved hearing the Christian music. It gave me peace! Thank you!
My Experience - 0.0/5.0 -
Sterling Collision has had my vehicle for over a week now, I’m not sure if it’s the insurance or the process of the collision center but today I received a call that my car was still there waiting for personal items to be removed. I’ve already removed everything, but I’m hearing now a week later that there’s still items? I was under the assumption that my vehicle was already on its way to culpeper for further reviewing and processing my payout. I only have my rental car for a month and this seems to have wasted unnecessary time. I’ll also be following up with my insurance regarding the slow process but overall this has been disappointing.
My Experience - 5.0/5.0 -
First - my repair looks as good as new. But more importantly - the team and the service were extraordinary. I have never had such an experience with auto work before. It was like staying in a five star resort - every step of the way was handled by Norma as though she was my personal assistant. And my car was cleaned to perfection upon pickup. I have told everyone I know about how blown away I am by the way your team operates.
My Experience - 5.0/5.0 -
I appreciate the honesty that was given to me from the time I walked in the door. It seems like such a simple concept but it’s really hard to find a company you can trust. Norma took care of us the whole way through and I would 100% come back and refer friends to Sterling collision!
My Experience - 5.0/5.0 -
Sterling did a great job repairing my car!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Sterling Collision did a wonderful job!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Norma did a great job,she was always helpful and informative,well pleased.
My Experience - 5.0/5.0 -
Repairs completed as promised, in a timely manner and communication throughout the process was excellent. Your team even went above & beyond with correcting damages the right way. You are very much appreciated!