Steve's Auto Body - Belleville

4.8 (1,058reviews)
97%
207 S. 20th St.,  Belleville,  IL  62226
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In operation 62 years, 26 years at this location.

Since 1975, Steve’s Auto Body has proudly served the Belleville, O’Fallon, Scott Air Force Base and surrounding communities by providing quality collision repair. From our friendly office staff that greets you, to the estimator who professionally evaluates your repair, to our experienced technicians who work as a team to repair your vehicle to pre-accident condition, you can relax knowing your vehicle is in very capable hands. We are so confident in our workmanship that we guarantee it for as long as you own your vehicle. From beginning to end, we are committed to making the repair process as streamlined and worry free as possible. Need a tow? Call us…..we’ll have your vehicle brought to our facility. We’ll make your rental car arrangements for you and the rental company will pick you up at our facility. You can place your trust in Steve’s Auto Body for superior collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car
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Email

Reviews (1,058)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding communication, keeping them informed every step of the way through calls, texts, and email updates. The quality of repairs frequently left vehicles looking brand new, with many customers noting they could not tell their car had ever been damaged. Timeliness was a standout strength, with numerous customers receiving their vehicles earlier than expected. Customers also appreciated the extra touches such as vehicles being returned cleaner than when dropped off. A few customers noted isolated concerns around missed repair items, communication gaps, and interior cleanliness upon return, as mentioned directly in their feedback.
AI-Generated from reviews written in the last 12 months
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"They went so far above my expectations, the work was well done and finished quickly, and then they really surprised me by washing and ..." Read more
"Steves always does a great job. Very thorough and top notch quality. I think Im up to 3 repairs now made in my families ..." Read more
"The repairs were done, expeditiously, professionally, and with great care! Technicians were extremely friendly, and the Shop ..." Read more
"Excellent work as my car looks like new and they even detailed the inside fixed 20 or so hail dents."
"Excellent work! We couldnt be happier with the finished product and the excellent customer service."
"Looks great! Done sooner than promised!"
"Almost 2 weeks earlier than originally thought"
"Thank you for the quick repair and easy process. Was done much earlier than expected"
"... updated on the progress being made on the car. And, I received the car way ahead of schedule. The car appears to be brand new again. Excellent ..." Read more
"My car looks great as if nothing ever happened. Getting it back in 1 day was outstanding. Thank you to everyone and Merry Christmas."
"Hands down the best communication from a body shop Ive ever had. Kept me up to date from start to finish."
"... scale of one to ten I Would rate them a 10. There communication procedure was outstanding throughout the entire ordeal. I will highly recommend them." Read more
"Communication throughout the repair process was excellent! Amazing job on the repair work as well!"
"... small collision were professional and honest. The communication was absolutely outstanding on when parts were in and where my car was at in the timelines. Start to ..." Read more
"... experience like the one that I had with these auto body down to the communication. The notification updates that were sent via text message the complete job that was done on ..." Read more

My Experience

I was extremely happy with the repairs to my Mazda. The speed in which the car was brought in and competed was amazing ! Jessica at the front desk was excellent at communicating and working me through the process of working with insurance. Jessica was also friendly, polite and knowledgeable. I will recommend Steve’s Auto Body to all my friends and family !

My Experience

Likely to Recommend

I would absolutely recommend My friends and family to go to Steve's in Belleville, every time.

Repair Quality

I was very pleased and impressed with the service and the repairs to my car and Rob was very informative as to the questions I asked. In the future I will be using Steve's in Belleville.

Customer Service

Very informative and made me feel more at ease, was treated like family.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Great work , great communication would definitely recommend

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Quick, reliable work, transparent and communicative employees.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The service I received from Steve’s Auto Body was superior to any service I’ve ever received before. The team was very friendly and personable with me calling me by name with a friendly smile a welcoming smile. . They went far beyond to help me, because I’m disabled. I really appreciate that… promise Thank You for making my repairs so pleasant.

My Experience

Phenomenal job. Truly appreciate the communication throughout the entire process. Everything went smooth and the repairs were expedited. Thanks again!

My Experience

We had a great experience with Steve's Auto Body. They kept us updated throughout the entire repair process, which we really appreciated. Even better, our car was finished 10 days ahead of the original estimated completion date! Everyone we dealt with was friendly, professional, and easy to work with. The repairs look great, and we couldn’t be happier with the service. We would definitely recommend them to anyone needing auto body repairs.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

They did an excellent job repairing my vehicle. Loved that they texted me about the updates. Would recommend you all to friends if they need it. Thank you

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

This is my second time getting my car fixed at Steve’s, I will never take my vehicles anywhere else. From high quality work to friendly and fast service it’s truly a gem.

Likely to Recommend

Repair Quality

I couldn't believe how fast they were. The quality of work was top tier. I've used them for a couple jobs in the past and they have always done excellent work every time. The staff is very helpful and keep you informed step by step.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

You absolutely made this process so easy, with the updates you gave keeping me informed, to the quick completion of the work you provided, to the very easy and friendly pick up process. We will definitely recommend your business! Thank you so much! And my car looks great!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Excellent work and ahead of the predicted time.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

They did a great job.

Likely to Recommend

Repair Quality

Amazing quality, fast turnaround, and stellar service!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Thank you for being prompt in keeping me updated with the repairs on my truck. Thank you

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Thank you for the kindness of your staff, I appreciate that.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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