Suburban Chevrolet Collision of Ann Arbor
Suburban Chevrolet Cadillac Collision of Ann Arbor is a member of The Suburban Collection, Michigan's Largest dealer group. We service all makes and models in our eight Metro Detroit locations.
- Free Estimates
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | Closed |
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0 -
The lens on the right side had scuff marks on it that were not there. Before I brought it in
Customer Service - 4.5/5.0
Likely to Recommend - 4.0/5.0 -
The work quality seems to be good this far.
Repair Quality - 4.0/5.0 -
The work was done well. I would have liked more communication about the progress of my vehicle and estimated completion without me needing to call so much. Period updates would be nice. Even by text like the survey.
Customer Service - 4.0/5.0 -
Once I called, the people were pleasant to speak wirh. Concerned about frequency of communication. I get multiple texts and emails about the survey.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Everything went very well. The only tiny issue was that it was unclear when my car would be ready. I was waiting for a final call saying it was ready. The call I got was letting me know they were closing in 15 minutes. It was a Friday so I couldn’t get my car back until Monday The car looks great and it was clean inside and out
Customer Service - 4.5/5.0 -
The only issue is what I mentioned previously
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car was in perfect shape
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication, work, and promptness.
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0 -
And I would suggest he work with Edwin. (I need to get "Edwin" proper name!
Repair Quality - 4.0/5.0 -
it took longer to get my car back than I had come to expect... and longer than i had wanted... that's my ONLY complaint
Customer Service - 5.0/5.0 -
Edwin (the young lad who has the first desk when one walks into the office. He was VERY helpful and attentive. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repair took longer than expected, the work was done very well. I am very satisfied with the results. It also looked like my car was detailed. That was extra that I very much appreciate!
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional and done work as expected.
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0 -
Was told that someone would call a few times with no call back. Otherwise great
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
very timely
Customer Service - 5.0/5.0
Likely to Recommend - 2.0/5.0 -
While this repair shop hasn’t been bad, I really have not been given any reason to recommend it over any other shop.
Repair Quality - 3.5/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Evan Dowling was excellent to work with. Evan kept me posted. Also work performed on my truck excellent! I will definitely continue to do service with Suburban.
Customer Service - 5.0/5.0 -
Very friendly and knowledgeable