Sudbay Collision Center
In operation 61 years.
Sudbay Collision Center is family owned and has been serving the needs of the Greater Northshore since 1965. We are the best Local Dealer for all your Autobody Refinishing, Frame work, and Quality Collision Repairs needs. Come stop by and see for yourself, we are conveniently located off RT 128 in Gloucester, MA. We offer free estimates Monday- Friday 8am-5pm, free advice to guide you through the process, and our friendly staff is always here when you need us. We specialize in Chevrolet, GMC, Cadillac, Jeep, Dodge, Chrysler, and Ram, but we also repair many other major brands. Call us 978-283-4730 to book an appointment, get your car towed to us, or to discuss your insurance claim.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work on the repairs, and they detailed the whole vehicle to boot. Also, the service providers were all friendly, helpful and professional. Couldn't ask for more.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
As usual, Sudbay's customer service was excellent. I have nothing but praise for the way in which they handled the repair of my car, dealt with my insurance company, and made the entire process painless and easy for me. The collision shop did a fantastic job on my car - it looks great and replaced parts are operating well. Kudos to you, Sudbay!
My Experience - 5.0/5.0 -
I just got my car back so it's a little early to evaluate the quality of the repair. But I have to say the customer service is second to none. My vehicle had significant damage, and the work was completed in a very timely manner. After two flawless insurance claim experiences at Sudbay, I will be using them for all of my auto body needs.
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
My Experience - 5.0/5.0 -
Timely, expertly done and I was kept well informed
My Experience - 5.0/5.0 -
Paula and Jim were very friendly and accommodating.
My Experience - 5.0/5.0 -
Excellent effort to make my customer experience awesome! Super staff. Plus, an A+ for cleaning my car too!
My Experience - 5.0/5.0 -
They were fantastic! Having an accident is stressful in itself but the kindness and professionalism was beyond what I expected! Paula was thorough and wonderful and knew exactly what to do. She was great!
My Experience - 5.0/5.0 -
Enterprise rental, coordinated by your office, did not provide a well cared for car to.me.I realize not your fault and I am dealing directly with Enterprise about it but I feel you should be aware of a glitch in what should be a seamless process
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent! Prompt & friendly
My Experience - 5.0/5.0 -
They did a great job repairing the damage and were great about keeping me updated on the progress via email and phone calls. Much better customer service than my insurance company.