Superior Auto and Collision
In operation 4 years.
Our collision center is known for its expertise, honesty, and stellar service. Here at Superior Auto and Collision, we have a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge we use the latest in advanced technology and techniques to insure that your vehicle comes back to you looking like new. When it comes to comprehensive collision services, we are proud to be the preferred choice of drivers in the tri-city area.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Wil bring my car no we're else.4 accidents over the years 4 great repairs
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
All good.look forward to have a other fender bender.to see you
Customer Service - 5.0/5.0 -
All great
Returned Clean
My Experience - 5.0/5.0 -
I liked being updated on the progress on my Honda. The Honda looks great like the accident never happened. All the employees were very friendly and answered all our questions. GREAT JOB AND I’M VERY PLEASED.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Took care of everything
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They do great work
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Communication has been very poor throughout this repair process. Because of that, it seems there’s confusion on your end about which parts were damaged in this accident versus the previous one. Additionally, the hood being worked on was paid for by Progressive but not repaired. Not only was no work done on it, but it now has scratches and sits unevenly compared to before. I don’t think it’s appropriate for your shop to accept payment for work that wasn’t completed.
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very happy with the service I received! My car came back better than before it was damaged.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Car was completed earlier than expected.
My Experience - 5.0/5.0 -
Quality work completed as stated.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Each member of the team was helpful and informative and kind.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repair looks like new
Customer Service - 5.0/5.0 -
Great communication every step of the way
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The team communicated well and kept me up to date on the process. The team was so efficient that the work was done well before the projected timeline
Customer Service - 5.0/5.0 -
The customer service team was very responsive and polite. They were easy to get a hold of when I had questions
Returned Clean
Likely to Recommend - 0.5/5.0 -
After this experience I would not choose this shop again or recommend anyone else go to them, unless they can confirm the mechanics doing the work are doing it correctly.
Repair Quality - 0.5/5.0 -
I have had multiple issues since picking up my car. I would like to start by saying I have used this repair shop in the past and had great experiences, which is why I chose to come back. About a week after I picked up my car, a bunch of warning lights came on, including the check engine light. I brought it back to them and they ran the diagnostic code, and said it had nothing to do with the work they did and to call Subaru. A quick google search of the code says that the code could be triggered by improperly completing front bumper work. The hood was not aligned properly, and there was a panel inside the driver side door that was disconnected with wires hanging out. I also experienced a leak in my windshield, which they insist had nothing to do with them but it was not leaking before I brought it in. Now just as I was driving home, a piece just flew out from under the hood, so I need to call them again tomorrow.
Customer Service - 1.0/5.0 -
They ran the diagnostic code, and I believe they fixed whatever was wrong even though they claimed it wasn’t from them, but now I need to bring it back again. I would say this is not an issue with the customer facing team, they were all friendly, but it’s an issue with the mechanics doing a bad job.