Superior Body Shop

347reviews
956 Bransten Road,  San Carlos,  CA  94070

In operation 63 years, 25 years at this location.

Superior Body Shop is a family oriented shop which been in business since 1963. work with all dealership in peninsulas areas and it's a certified shop for Audi, Porsche, VW, Landover, Jaguar, Ford, Nissan, Infinity, Lexus, and Drp shop for Insurance companies. Our goal is to provided excellent services and quality work on a timely basis. We also provide emails and text and phones calls to our customer on keeping them up to date with their vehicles.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Chinese
  • Arabic
Hours
Sun Closed
Mon 8:30 am - 4:30 pm
Tue 8:30 am - 4:30 pm
Wed 8:30 am - 4:30 pm
Thu 8:30 am - 4:30 pm
Fri 8:30 am - 4:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car
Jaguar
Land Rover
Lexus Authorized
Scion
Toyota
Volkswagen

Reviews (347)

Likely to Recommend

Repair Quality

great service and great communication during the repair process

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

For a 9 year old car, it looked like I just got it fresh from the lot!

Customer Service

Very Responsive!

Returned Clean

My Experience

I am very satisfied with how the car was repaired and returned to me. No doubt it was excellent work. However, I was not satisfied with the lack of communication throughout the process and how long it took to complete. I would have been more understanding on the duration of the repair if I was informed of what was happening.

Likely to Recommend

Definitely will NEVER recommend you to any friends or colleagues or other VW owners.

Repair Quality

The repairs took 5 weeks, which seems way too long for a minor repair. Plus, when we picked up the car, there was a new scratch on the driver door that you denied.

Customer Service

Minimal communication efforts with representative. Had to constantly call for updates instead of him giving us the updates. Very frustrating!

Returned Clean

Likely to Recommend

Will recommend 💯 Mr. DAVID. AWSOME

Repair Quality

Amazing service! Attention to detail! No shortcuts. Genuine parts and paint.

Customer Service

Very low key they don't get over excited very professional with my concerns. Awsome Mr. David!

Returned Clean

Likely to Recommend

Repair Quality

I was completely satisfied with the entire process of repairing my Lexus NX 350h.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Communicated well and repair looks great!

Likely to Recommend

Repair Quality

Excellent Service and customer interaction.

Customer Service

Outstanding and very friendly.

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

100 %

Repair Quality

Superior Body Shop like I have always said is the best in the Bay Area hands down. I have been going to Superior to fix my cars for 20 years. They provide top notch customer service from the time your vehicle reaches the shop until the repairs are totally complete. With the assistance from personnel like Micheal Ng, Mary Hanhan and Chuck Hanhan just to name a few your vehicle is in great hands. They have all the bases covered.

Customer Service

My Experience

Likely to Recommend

Repair Quality

very good work and turnaround time

Customer Service

They kept me update frequently

Returned Clean

Likely to Recommend

Repair Quality

The work, as far as I can tell, was well and professionally carried out. However, the work was considerably delayed over what I was led to believe, and there was a hidden cost (that Lexus was going to have to callibrate the radar) of more than $1000 which was not included in the original estimate I received.

Customer Service

In addition to the long delay in returning the car, I was never contacted to warn me of this or to keep me appraised of the evolving schedule. Rather, I had to call multiple times, typically with the result that I then had to wait some time to be called back. Even then, I often had to call to remind that I was to be called back.

Returned Clean

My Experience

you did a fine job - I'm delighted. Would have liked an update or two as you progressed.

My Experience

Did not keep us advised of repair process.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean