Superior Collision of Rogers

209reviews
2104 South 8th Street,  Rogers,  AR  72758

Full service dealership colliision center. Certified in Mercedes, BMW, Nissan, General Motors, Ford, Mopar and VW repairs

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
BMW
Chrysler
Dodge
Fiat
Ford
Hyundai
I-Car
Jeep
Kia
Mercedes-Benz
Nissan
Ram

Reviews (209)

Likely to Recommend

Repair Quality

Very friendly and helpful.

Customer Service

Very friendly and helpful.

Returned Clean

Likely to Recommend

Communication & Customer Service needs to be up to expectation, at least.

Repair Quality

Over a month to repair due to wrong bumper sent. Customer service communication is poor. Truck still needs something done, nothing your company but this. You're representing yourself very poorly, in a service-oriented business!

Customer Service

Horrible communication, accountability needs taken in my opinion.

Returned Clean

Likely to Recommend

Repair Quality

All around great work, only complaint is the time it took. Worth it in the end though.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The job was done quickly and under the estimate. Wonderful!

Likely to Recommend

Repair Quality

Good people

Customer Service

Luke and Jason took good care of us.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Levi was great to keep me updated throughout the process!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The quality of the repair is good. The quality of the communication was non existent

Customer Service

Never once did I receive a call on progress. Was promised calls multiple times and nothing. No one answers the phones. Finally drove in to get updates. When I spoke to different individuals I would get different reasons for delay

Returned Clean

Likely to Recommend

Repair Quality

Worst customer service, waited over 2 months for my car. Had to buy a battery after it was done because they let my car sit for so long that it went dead. Every time I got into contact with them, it was only due to my initiative. Even when the car was complete - I didn’t hear from them and instead had to give them a call. I had 5 or 6 different estimated end dates and on the week it was officially supposed to be done - they broke a part that Monday and so I had to wait 3 more days to get it back. Only giving points because my car looks good - but the lack of service is NOT worth it and I tell everyone I know not to go to Superior.

Customer Service

Worst customer service, waited over 2 months for my car. Had to buy a battery after it was done because they let my car sit for so long that it went dead. Every time I got into contact with them, it was only due to my initiative. Even when the car was complete - I didn’t hear from them and instead had to give them a call. I had 5 or 6 different estimated end dates and on the week it was officially supposed to be done - they broke a part that Monday and so I had to wait 3 more days to get it back. Only giving points because my car looks good - but the lack of service is NOT worth it and I tell everyone I know not to go to Superior.

Returned Clean

Likely to Recommend

Repair Quality

I am satisfied with the work as far as I can tell. I am satisfied with Luke who helped me. I was disappointed in the amount of time it took but I know getting parts was a problem

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Levi was very helpful. Kept me informed on the progress at all times

Customer Service

Returned Clean