Suttle Collision Center

4.7 (6,512reviews)
95%
12525 Jefferson Ave.,  Newport News,  VA  23602

In operation 42 years.

Suttle Collision is a family owned auto repair business that has been serving the community since 1903. Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 5:30 pm
Tue 7:00 am - 5:30 pm
Wed 7:00 am - 5:30 pm
Thu 7:00 am - 5:30 pm
Fri 7:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Cadillac CT6
Corvette C8
GM
GM Electric Vehicles
Honda
I-Car
Mercedes-Benz
Mercedes-Benz Elite
Mercedes-Benz Sprinter
Scion
Subaru
Toyota

Reviews (6,512)

My Experience

We left the car with you. It was undrivable, warning lights were on, steering was loose, it stalled on pick up. You left my son with a dangerous situation. Communication was poor. I am registering my complaint with Geico this am

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Returned Clean

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My Experience

My Experience

Thank you very much for taking care of my car during a very stressful time...everyone was so polite and accommodating...assuring me they would find my car when brought in, and call me with information...no hesitation about my insurance...you assisted me with obtaining a rental and all were careful to explain everything and answer questions.frequent updates were so thoughtful and appreciated..my car looks wonderful and drives well...when I picked it up everyone was so helpful .I couldn't have asked for better care of my car and me ..would not hesitate to recommend you to anyone...thank you, to each of you I had the pleasure to deal with.....including those at Enterprise ....

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Great intro but during repairs lost communication.

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No one's perfect.

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Returned Clean

My Experience

Everyone I met there was very kind, courteous,and knowledgable. I had a great experience at Suttle. Thank you

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if they have a vehicle other then what Suttle sale do not take it there

Repair Quality

my repairs on the car is different colors. the trunk is uneven an still has a gap in it...tire was flat when I picked it up ..airbag light is still on and my windshield wiper was off

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My Experience

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Great service and rental vehicle was top of the line SUV.

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Returned Clean

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excellent service

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My Experience

Karen is great! I appreciate all her personal customer service! And my car looks awesome!

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Karen was great!

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My Experience

Excellent service, the most satisfied I have ever been with a collision repair company. Thank you.

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Returned Clean

My Experience

Print and delivered as promised. Quality of work all excellent.

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My Experience

Repair is excellent. Slight problem with reinstalled tonneau cover & tie straps.

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Returned Clean

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The sadness of it all is that I was interested in purchasing a vehicle from The dealership. Now it makes me wonder how professional my service would be. I was very disappointed with the services received.

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Repair Quality

Looks good so far.

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