Suttle Collision Center

4.7 (6,509reviews)
95%
12525 Jefferson Ave.,  Newport News,  VA  23602

In operation 42 years.

Suttle Collision is a family owned auto repair business that has been serving the community since 1903. Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 5:30 pm
Tue 7:00 am - 5:30 pm
Wed 7:00 am - 5:30 pm
Thu 7:00 am - 5:30 pm
Fri 7:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Cadillac CT6
Corvette C8
GM
GM Electric Vehicles
Honda
I-Car
Mercedes-Benz
Mercedes-Benz Sprinter
Scion
Subaru
Toyota

Reviews (6,509)

Likely to Recommend

Repair Quality

Customer Service

Karen was the most down to Earth, straight forward person i have ever dealt with in a customer service position. Without her honesty I would not have had such a great outlook on Suttle. Thank you!

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Returned Clean

My Experience

overall great people and great experience

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Returned Clean

Likely to Recommend

Always quality repairs!

Repair Quality

Customer Service

My Experience

Karen ranger the adjuster did a great job taking care of us.

Likely to Recommend

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Customer Service

My Experience

My Experience

Quick work, easy painless process.

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Customer Service

Returned Clean

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Returned Clean

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Returned Clean

My Experience

I have used your company once before. Very professional and courteous personnel. Ready to go the extra mile.

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Returned Clean

My Experience

A part was taken off my bumper and not replaced. I was told you would call me back about replacing it. Thank you, Edward Crum

My Experience

Great experience. Karen was excellent and Suttle exceeded my expectations. For example, Suttle buffed out a smudge on the car not related to the accident repairs. I will certainly refer your company to others. I think the enterprise rental co-location was a great idea and very convenient. I also like the text updates, which kept me informed about the status of my car and helped me plan accordingly. Great job Suttle!

My Experience

Everyone was curtious and helpful. A pleasent place to do business. Thank you for a job well done.

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Returned Clean

Likely to Recommend

Repair Quality

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Likely to Recommend

Repair Quality

Customer Service