Suttle Collision Center

4.7 (6,501reviews)
95%
12525 Jefferson Ave.,  Newport News,  VA  23602

In operation 42 years.

Suttle Collision is a family owned auto repair business that has been serving the community since 1903. Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 5:30 pm
Tue 7:00 am - 5:30 pm
Wed 7:00 am - 5:30 pm
Thu 7:00 am - 5:30 pm
Fri 7:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Cadillac CT6
Corvette C8
GM
GM Electric Vehicles
Honda
I-Car
Mercedes-Benz
Mercedes-Benz Sprinter
Scion
Subaru
Toyota

Reviews (6,501)

My Experience

Karen Ranger is awesome and should be considered a very strong representative of your company...she always does a great job with customers!!

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Repair Quality

Overall a great job. customer service was excellent.

Customer Service

Returned Clean

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EXCELLENT WORKMANSHIP

Customer Service

VERY FREINDLY AND COURTEOUS STAFF

My Experience

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Returned Clean

My Experience

I like being informed by e-mail about what was going on with my car. All the people, there were nice, very helpful, and most of all were able to answer my questions. You Guys ROCK...... Thanks, Gracie Wetzel

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Returned Clean

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right now; suttle is the only company I know in my area for car repair

Repair Quality

car was not cleaned after repair. it was difficult to see uf repairs were done. Also., a panel seems out of alignment. I am to busy to bring car back for evaluating.

Customer Service

overall service from front line staff was good

Returned Clean

My Experience

Everyone was friendly and service was provided in a timely manner.

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Returned Clean

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My Experience

The service was excellent as always. Customer service was great and the quality of work was also great and it was completed in a very timely manner. Thank you very much and keep the great work. James Chenoweth

Likely to Recommend

I have done business with Suttles body shop previously and will highly recommend this shop to any and all.

Repair Quality

The quality of the workmanship was superb....as usual.

Customer Service

Very courteous, very thorough, and everything was done in a timely manner.

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Returned Clean

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charles was great, but I did not appriciate the inaccurate text messages

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My Experience

This is the second time I have had car damage that has required body work. We have used Suttle Motors both times. The body work has been great. But far and away the best part of the experience has been the communication. I was given the chance to express my preferred method of communication and my preference was respected. I was updated almost daily. All interactions were professional and appropriate-not overwhelming and not too infrequently. I hope I don't have need for body work again, but will definitely request Suttle Motors if I do.

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Returned Clean

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