Tag Collision, Inc.

4.9 (2,428reviews)
96%
1545 La Mirada Dr.,  San Marcos,  CA  92078
Bot
Shop AssistantSparkles

In operation 12 years.

Collision repair we work with all insurance companies.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Jeep
Kia
Ram

Reviews (2,428)

Likely to Recommend

Yes all the time always. I pretty much didn't have to do anything and everything was done for me. That's top level service.

Repair Quality

Seamless repair and color matches.

Customer Service

Robert is nice and so is the young lady at the front.

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As long as Robert and the lady at the front counter works there, you have my business

Repair Quality

I could not be more satisfied with the communication and the work on my vehicle

Customer Service

Robert was the best

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I am pleased with the service. Thank you.

Customer Service

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My Experience

I was instantly impressed by your thoroughness and organization. Everyone was so friendly and helpful. My car was finished quickly and the finished product was amazing. My car looked new again! I would highly recommend Tag to anyone!

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My Experience

Justin is great

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Repair Quality

Justin made it easy

Customer Service

All because of Justin

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The car was poorly washed when I picked it up. I would compare it to my 18 year old daughter washing it. The area that was repaired even had grease/tape smudges. The interior was not detailed either and unfortunatley the tan leather interior shows black smudges on the drivers arm rest as well as center arm rest.

Customer Service

The young lady who entered my claim information had the best customer service I have received in a long time. The young man at the Hertz counter was sub par at best. the only reson I add this is that he is still the face of your business, as he shares your front counter, regardless of the fact he works for a seperate entitiy.

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We were scheduled to pick up our SUV on Saturday July 30th but after my husband's inspection of the SUV,we had it to leave it there because some items were not fixed correctly. My Husband picked it up on Monday August 1 and then everything was done correctly.

Customer Service

Followup was very poor. My Husband received a text on Friday 29th that our vehicle was ready for pickup. When we went to TAG Friday afternoon around 3pm they advised that the vehicle was not ready and the text was automated. After we had to have TAG correct some items on the vehicle,they advised that they would call to verify what items needed to be corrected and when we could pick up the vehicle. My husband did not receive a call and went by TAG, Monday afternoon and was told that the vehicle was ready to pick up. Had he not went by Monday afternoon,when would have TAG call to let us know that everything had been done and ready for pick up?

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