Tag Collision, Inc.

4.9 (2,424reviews)
96%
1545 La Mirada Dr.,  San Marcos,  CA  92078
Bot
Shop AssistantSparkles

In operation 12 years.

Collision repair we work with all insurance companies.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Jeep
Kia
Ram

Reviews (2,424)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

You guys are the best, on time and excellent customer service. Keep up the good work! Thank you!

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

I liked getting the updates. It helped a lot.

Likely to Recommend

Repair Quality

We liked getting daily text messages on the progress and hold ups. Thank you.

Customer Service

The text messages were nice to receive.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Repair took longer than expected

Customer Service

there were 2-3 times I was told I will get a text or call for status of pick up or progress of repair & none happened; repair of dented R front door should have taken a week but ended up almost 3 weeks because of failure & replacement of ecu; cause of ecu failure was not exactly identified, just theories given.

My Experience

The staff is amazing! The gals in the office are so hospitable and helpful, explaining everything! And my car looks brand new! Awesome job! Thank you!

Likely to Recommend

Repair Quality

What an AMAZING staff you have! From the time I walked in, to the updated texts from the technicians, to a week and a half later the gal up front called me by NAME as I walked in. Who remembers people's names like that? Made an awesome impression that's for sure! Will definitely recommend...plus my car looks better than it did before I got hit! Thank you!

Customer Service

My Experience

Sabrina was great keeped me well informed with what was happening with my car and how much it was

Likely to Recommend

My insurance recommended your shop and so would I.

Repair Quality

You did a good job in a timely matter

Customer Service

Sabrina did a great job keeping me informed

Returned Clean

My Experience

I enjoyed the entire process. I was given an appointment and I was made to feel that I was the only customer in the entire place. Forms were simple and clear. I was given daily updates on the process of vehicle. Once I picked up vehicle, I was again an appointment and was given vehicle in perfect condition. The entire process was quick and professional .

Likely to Recommend

Repair Quality

I am completely pleased with service I received at your shop. The car looks great and the entire process was efficient, professional and friendly. I will be recommending your services.

Customer Service

I received great customer service, the forms for consent were clear and easy to understand. They arranged for rental car company to pick me up. It was flawless.

Returned Clean

Likely to Recommend

Repair Quality

The team at TAG was super nice and easy to work with. I was kept up to date with text messages on my car’s progress which was very nice. Overall a great experience and I would definitely recommend them to anyone. Thanks TAG!

Customer Service

They were so great to work with!

Likely to Recommend

Maybe

Repair Quality

First day I have problems for the information

Customer Service

Likely to Recommend

They're good, my insurance (All State) recommend it but the cleaning after the job i will say it was disappointing. I wasn't expecting detail cleaning, (its not they're main job) but inside the car smell paint for days, It was a lot of white dust every where, I had to dedicate 2 days to clean it (blowing, vacuum, wet rags). Still some dust residue coming from the vents but not that bad as the beginning (I had allergie because of that). I noticed some dark stains in the interior and white stains too, hard to remove.

Repair Quality

Its a really good job, well done. I can't see any of the damage they definitely know what they're doing.

Customer Service

Very nice, very informative, and always updating the process

Likely to Recommend

Repair Quality

Everything when super fast and nice quality work I really recommend this place

Customer Service

My Experience

Sabrina and Vanessa were great! The technician that did the work did an excellent job paint matching and the overall repair looks fantastic.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Completed repairs in time frame quoted . Initial visit was quick and Options were explained. I was very happy with Tag.

My Experience

Did a great job, fair price, very professional

Likely to Recommend

Repair Quality

Very professional, did a great job!

Customer Service

Very polite

My Experience

The team is very kind and supportive! I loved that there was communication and reassurance through the whole process, it really put my mind at ease. Thank you guys!

My Experience

Repairs seem to have been done with great craftsmanship. I only drove the car home (at dusk) so dont have much more detail than that. The car looks brand new, though!

Likely to Recommend

Repair Quality

Customer Service

My Experience

They did excellent