Team Collision Center

4.9 (2,993reviews)
98%
5466 Telesmar Ave,  Baton Rouge,  LA  70809
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In operation 24 years, 19 years at this location.

With many years of professional service to Baton Rouge and the surrounding area, Team Collision Center provides the perfect blend of customer service and expert performance in Baton Rouge's finest auto body repair and collision complex. Well-trained, highly-schooled craftsmen use modern techniques and state-of-the-art equipment to return your damaged vehicle to its original high quality fit and finish. No detail is spared. From the initial damage assessment to the finished product, Team's highly motivated professionals are at your service with quality estimates of repairs; precise structural and sheet metal repairs; and the finest painting and refinishing in the area. At Team Collision Center the job isn't complete until the customer is satisfied. Thank you for choosing us for your automotive repair needs!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 5:00 pm
Tue 7:00 am - 5:00 pm
Wed 7:00 am - 5:00 pm
Thu 7:00 am - 5:00 pm
Fri 7:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
Hyundai
I-Car
Infiniti
Kia
Call

Reviews (2,993)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, proactive communication, and timely repairs. Many highlighted the exceptional updates provided throughout the repair process via text and phone, ensuring they were always informed. Repairs were frequently completed ahead of schedule, with numerous customers noting their vehicles looked brand new upon return, often cleaned inside and out as a valued extra touch. The professionalism, friendliness, and attentiveness of staff were repeatedly commended. A few customers noted areas for improvement, including requests for more thorough communication when timelines extended, ensuring all repair items are fully addressed before vehicle return, and completing all calibrations properly. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop.
AI-Generated from reviews written in the last 12 months
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"... me and my vehicle was completed before scheduled. The quality of their work exceeded my expectations to where my SUV looks good as new. The communication ..." Read more
"I am grateful , and thankful for the outstanding work on my vehicle. The job was completed with great care and professionalism, and ..." Read more
"... my 2016 repaired three times at Team Collision and the repair has exceeded my expectations every time." Read more
"... in Baton Rouge and everyone else can't drive. The service, communication, and quality of work has always been top-notch." Read more
"Team Collision Team was very efficient in their repair process. I brought my vehicle in to be be estimated for parts. ..." Read more
"... The repair process was clearly explained to me and my vehicle was completed before scheduled. The quality of their work exceeded my expectations ..." Read more
"It was ready before the timeframe and a worker came in over the weekend to make that happen!"
"My vehicle was actually completed a week before it was scheduled to be completed."
"The car was ready the day before it was promised which allowed us to leave for an important family ..." Read more
"Yes, my vehicle was ready even sooner than promised. I was pleasantly surprised by how quickly the work was completed, ..." Read more
"Communication from staff was prompt, courteous and professional, but most importantly: informative. I felt acknowledged ..." Read more
"... throughout the entire repair process. They sent me text message updates every step of the way, explaining exactly what was happening with my vehicle. Even ..." Read more
"... Collision really helped elevate my stress with their constant communication and updates. We really appreciate it!" Read more
"Communication could be better, especially when the time for repairs is extended. Mine ended up being twice as ..." Read more
"Great service experience. I was kept up-to-date every step of the way. I never had this done for me at a collision repair ..." Read more

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Jonathan was amazing! He checked in with status updates 2-3 times per week so there was never an issue with not knowing what was going on with the repairs.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

No

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

No

Ready on Time?

No

Likely to Recommend

10 – Very likely. I would absolutely recommend this shop to my friends and family. In fact, I'll gladly recommend them to anyone I come across. The outstanding service, excellent communication, quick turnaround, and superb workmanship exceeded my expectations. I have nothing but great things to say about this location.

Repair Quality

I am grateful , and thankful for the outstanding work on my vehicle. The job was completed with great care and professionalism, and I truly appreciate the quality of your work. It's clear they you take pride in what you guys do, and it definitely shows. Thank you again you've earned my appreciation and future business!

Customer Service

I was extremely satisfied with the customer service I received. The lady who assisted me was outstanding friendly, professional, knowledgeable, and genuinely cared about helping me. She made the entire experience smooth and pleasant, and her excellent customer service deserves recognition.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Victoria McKnight was a great rep from the first appointment for the repair estimate until I picked up the car. She provided updates on the repair status and expedited the completion time because I needed my car to leave town.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Mrs. McKnight provided outstanding service throughout this process. She kept kept us well informed and explained the estimates and any updates clearly and in a timely manner.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very satisfied with the clearance and manner in which they handled my car thanks very much Miss Deborah Pursley

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

No

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Everything went well and Jonathan was very helpful and responsive throughout the repair process.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Excellent company to do business with.

Repair Quality

Thanks for great service for a job well done.

Customer Service

100 per cent. Looks great.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Victoria McKnight was awesome to work with from start to finish.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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