Texas Collision Centers # 03 - Plano Pkwy
In operation 7 years, 4 years at this location.
Collision Repair As it Should Be. Texas Collision Centers is your premier hometown collision repair solution delivering the unmatched blend of exceptional service and quality – with a hometown touch. We strive to improve the lives of our customers and teammates by consistently delivering a personal and best-in-class collision repair experience. This is the mission statement we live by. You deserve a personal experience backed by the industry’s finest auto body professionals. That’s the foundation behind Texas Collision Centers. As a local collision repair center owned and operated by some of the most experienced professionals in the industry, we offer a uniquely fine-tuned repair experience. That’s a collision repair experience as it should be. Don’t compromise your repair, discover the difference a hometown team makes today.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Service Quality
Likely to Recommend - 5.0/5.0 -
Great customer service
Repair Quality - 5.0/5.0 -
Great customer service
Customer Service - 5.0/5.0 -
Great customer service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Landon and the team were very friendly and professional. My car repair went great, and it looks great
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
The car repair looks great. The service was very friendly. The facility looks clean, modern and well kept.
Customer Service - 5.0/5.0 -
Super great and attentive
Returned Clean
My Experience - 5.0/5.0 -
My car looks very nice. The collision center did a very good job. Thank you!
My Experience - 0.0/5.0 -
The car exterior looks great. But someone splattered near the gearshift. We cleaned it up, but we shouldn’t have to find a mess in our car at pick up that wasn’t there when we dropped it off.
Likely to Recommend - 2.0/5.0 -
Not likely due to problems with the repairs
Repair Quality - 1.5/5.0 -
Paint color isn’t matched, bumper is not lined up with fenders on the sides, bumper is not lined up with hood, running lights are loose, and there us a noticeable defect crease in the bumper on the driver side where the bumper meets the fender.
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
It had been a great service and a short time for management the repaire
My Experience - 0.0/5.0 -
1. Extremely, alarmingly strong air freshener scent in the customer lobby. 2. Very short notice with scheduling the actual repair and picking up the vehicle after the repair was completed. 3. The actual repair was done very quickly, which was the upside. Unfortunately, the fast repair did come with some issues, ranging from small things such as unfinished paint work, missing clips, incorrect installation of screws/bolts, to the major one, which was a very large piece of body panel that was uninstalled and the package was not even opened. I would much prefer the shop keeping the vehicle for an extra day or two, ensuring the quality and the accuracy of the repair. 5. We would like to point out the associate we interacted with on the day of picking up of the vehicle was inattentive, and we felt like he was trying to rush us out the door, and proceeded to ask us several times whether we got the keys when we clearly mentioned to him we did not each and every time he asked. After pointing out the flaws, the vehicle was taken by the second associate to the repair area twice, first time was the large piece of body panel that was uninstalled, and the second time was the unfinished paint work. 6. One significant event that made everything worse was the second associate almost crashed our vehicle when he took the vehicle to the repair area the second time. Instead of driving forward, he decided to reverse and was no more than 2 inches away from crashing into the entry garage door rail/wall as he reversed the vehicle out of the pick up area. The act really made us uncomfortable and completely lost confidence in the specific associate. As as result, we politely request him to leave the vehicle in the pick up bay and walk to the repair area to get the missing clips for the rubber stripping.
My Experience - 5.0/5.0 -
Very nice and fast job.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Looking good but need a minor adjustment to mirror.
Customer Service - 5.0/5.0 -
Friendly and courteous
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I recently had an excellent experience with this Texas Collision Center location! From start to finish, they were professional, accommodating, and genuinely committed to helping me through the process. They went above and beyond what I expected, and I really appreciated the level of care and attention they provided. I would also like to give special recognition to Landon, who was exceptional to work with! Landon was knowledgeable, responsive, and incredibly thoughtful about my budget and, even when the repair turned out to be more extensive than initially expected, he went above and beyond to honor the original quote! I highly recommend this Texas Collision Center location, and especially Landon, for anyone looking for professional and genuinely caring service.
My Experience - 5.0/5.0 -
The staff was very friendly and helpful. Communication was great. I always felt like I had someone that I could reach out to but also they gave me frequent updates
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The overall experience was awesome. This being the first time that i am dealing with a collision repair and having no experience dealing with insurance, Michale took extra effort to explain the process and help me through out the process. I was given regular and transparent updates throughout and the repairs were done in less than a weeks time.
Customer Service - 5.0/5.0 -
Customer service was excellent. And i was updated throughout
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Was great through the entire process. Don't want to see him again, but if we had any other issues, we would definitely go back to TEXAS COLLISION CENTERS. The experience was great.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
It was done in record time . It was painted correctly and was given back to me washed and shiny. Everyone there was very informative and friendly.I was kept informed everyday what had been done to my car.
My Experience - 5.0/5.0 -
Trent was super awesome! I am very happy with my repair and would definitely recommend Texas Collision Center to anyone who is in need!