Texas Collision Centers # 03 - Plano Pkwy

4.8 (2,894reviews)
97%
3333 W Plano Pkwy, Ste 500,  Plano,  TX  75075
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In operation 7 years, 4 years at this location.

Collision Repair As it Should Be. Texas Collision Centers is your premier hometown collision repair solution delivering the unmatched blend of exceptional service and quality – with a hometown touch. We strive to improve the lives of our customers and teammates by consistently delivering a personal and best-in-class collision repair experience. This is the mission statement we live by. You deserve a personal experience backed by the industry’s finest auto body professionals. That’s the foundation behind Texas Collision Centers. As a local collision repair center owned and operated by some of the most experienced professionals in the industry, we offer a uniquely fine-tuned repair experience. That’s a collision repair experience as it should be. Don’t compromise your repair, discover the difference a hometown team makes today.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
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Reviews (2,894)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding service quality, proactive communication, and impressive turnaround times. Many highlighted how repairs were completed ahead of schedule, with vehicles returned looking brand new. The team was widely recognized for professionalism, friendliness, and keeping customers informed at every stage through texts, calls, and personal follow-ups. Complimentary interior and exterior cleaning upon vehicle return was a recurring pleasant surprise. A few customers noted isolated concerns around communication gaps, minor repair oversights, or slight delays due to parts availability, reflecting areas customers themselves identified for continued improvement.
AI-Generated from reviews written in the last 12 months
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"... of my vehicle at Texas Collision. Attendants were very courteous and answered lol of my questions." Read more
"Amazing! Super happy, the staff was knowledgeable, personable, and the car looks better when they returned it then before the wreck!"
"Efficiency was tops! , Quality of work excellent, customer relations excellent!"
"... service. We were helped quickly and efficiently. The repair looks fantastic and my car was clean when I received it. Could not have been happier." Read more
"Amazing work and results. Car looks like new. The service I received was amazing, everybody with a real honest smile and genuine caring ..." Read more
"Vehicle was finished several days before original estimate"
"Work was done in timely manner, I had expected it would take several weeks instead of one to get car repaired, thank you"
"It was finished way earlier than I expected and they did a very good job"
"... repair work! Appreciate your quick turn a round; the repair was completed three days earlier than anticipated" Read more
"... be in the rental for a week waiting on my car but it was done within a day or two. Very happy" Read more
"Greatest communication throughout the entire process"
"Communication was absolutely the best."
"the staff at tx collision centers was very communicative at every step of the process. while the parts took longer to get ..." Read more
"2nd time had work done here. Work is fine communication systems failed both times. Seems though no problem when asking to compete the ..." Read more
"Poor Communication"

My Experience

Everyone I delt with was amazing. I had a problem with my deductible and they called the insurance company and worked it out for me. I was impressed with how fast the work was completed and how perfect the car looked. Thank you for making this unpleasant experience pleasant.

Likely to Recommend

Repair Quality

Great communication, great job

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Landon was amazing and very responsive with any questions I had during the process! Would highly recommend Texas Collision and Landon for any future needs!!

My Experience

Great service! Communication was a priority and I was able to trust my vehicle was being taken great care of

My Experience

Trent kept us informed and had our car very few days as a result of his preparation.

My Experience

Great Service, good quality work. fast response in resolution

My Experience

Very professional.

Likely to Recommend

Repair Quality

The job was not fully completed as there are still scratches from the accident reflected on the car bumper. This was addressed at the time when I picked up the car. Michael apologized and said it would fixed but that I could take the vehicle and bring it back to have that part replaced. I have reached out as I haven’t heard anything about this, and I have heard nothing.

Customer Service

Returned Clean

Kept me Informed?

No

Ready on Time?

Yes

My Experience

Landon was awesome to work with. Professional and very responsive. My truck was completed much quicker than I thought and looks great.

Likely to Recommend

This total cost was more than I expected, could be the damage was more extensive than I expected. I would recommend people to at least consider it.

Repair Quality

Quality work. Courteous staff. They worked well with my insurance, so I didn’t have to do much. Great that they kept me posted during the repair. The car was well-detailed when I got it back. It wasn’t slow, but it would be nice if it was faster in getting my car back. Probably not their fault since they were busy every time I went there.

Customer Service

Very happy with the staff.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Michael is AWESOME!!! He was very understanding of my weird insurance situation and very communicative as well. And my car looks brand new!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

The work was done right the first time and the customer service was excellent. Thank you for the refreshments.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Michael is phenomenal. Super communicative and helpful through the whole process. Give that dude a raise

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

They were very helpful. My service advisor was amazing, he made sure to follow up with me every step of the way.

My Experience

Michael was awesome I drop off my car on Monday and here is Friday and I have my car back my car is fix and back to normal 🙃 thank you so much.

Likely to Recommend

Repair Quality

Michael Robinson was amazing he had my car ready before time . He was very professional and friendly.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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