Texas Collision Centers # 08 - Carrollton

4.8 (881reviews)
97%
1875 N Interstate 35 E,  Carrollton,  TX  75006
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In operation 6 years, 3 years at this location.

Collision Repair As it Should Be. Texas Collision Centers is your premier hometown collision repair solution delivering the unmatched blend of exceptional service and quality – with a hometown touch. We strive to improve the lives of our customers and teammates by consistently delivering a personal and best-in-class collision repair experience. This is the mission statement we live by. You deserve a personal experience backed by the industry’s finest auto body professionals. That’s the foundation behind Texas Collision Centers. As a local collision repair center owned and operated by some of the most experienced professionals in the industry, we offer a uniquely fine-tuned repair experience. That’s a collision repair experience as it should be. Don’t compromise your repair, discover the difference a hometown team makes today.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
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Email

Reviews (881)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its high-quality repairs, with many noting their vehicles looked brand new upon return. The team receives strong recognition for excellent communication, providing regular updates throughout the repair process. Timeliness is frequently highlighted, with numerous customers noting their vehicles were completed ahead of schedule. The welcoming, professional, and friendly atmosphere is widely appreciated, along with thoughtful extras such as vehicle cleaning and assistance with rental cars. A small number of customers noted areas for improvement, including incomplete repairs, parts fitment issues, and occasional lapses in proactive communication, as shared directly in their feedback.
AI-Generated from reviews written in the last 12 months
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"Car looks original cant see the repairs at all. They cleaned it inside and out before they gave it ..." Read more
"Excellent service, very high quality repair, and very reasonably priced. Definately recommend."
"Very professional, quick turnaround, quality work. Treated as if I was a Cadillac owner."
"Great service. Ahead of schedule And work is well done!"
"Right on time! Actually a lot earlier than anticipated."
"There were delays with Toyota Calibrations"
"Everyone was very nice and the communication was very good. I appreciated the walk-throughs both before and after repairs were completed."
"We are happy with the repair, and like the text update on the repair every day. The receptionist is courteous, friendly, and helpful."
"... service and work done pretty good. Only thing is keeping us up to date on progress of repairs." Read more
"... arrive. Until today, I havent received any updates. Ive messaged him several times and he keeps saying he will let me know. Then he said he was on vacation. There is always ..." Read more

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

They texted me almost daily daily to update me on the progress. There was s delay because of a part on back order, but the called and updated me in that, then let me know as soon as it got in.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Very pleased with the support and service at Texas collision centers, special thanks to Tidus for the great work.

Customer Service

Great customer service all throughout

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

The shop had been recommended by my son in law on their repair. The satisfaction continues.

Repair Quality

It was just a small collision i thought. There was more damage that i had not seen. It all got fixed and the visible damage is gone. My wife thinks my 2020 Subaru looks brand new. Between this insurance interaction, this car repair and body work, as well as the rental car this has been the easiest experience that I've had. I highly recommend this collision repair company.

Customer Service

Customer service made the interaction easy. Because of previous experiences I was anticipating issues that might happen. These didn't. I got enough updates on what was going on that I worried much less. Satisfaction with the repair became the expected result.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Excelente trabajo, muy profesionales. Servicio excepcional. Felicitaciones y mi agradecimiento al equipo que labora en su empresa, especialmente a Vianey y Alfredo

Likely to Recommend

Repair Quality

Excelente servicio y atención. Recomendado 100%

Customer Service

Excelente

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Everything went very well! Alfredo helped me out and had bright and inviting energy. He was very thorough with the entire process and updated me throughout every step of the repair process. Alfredo is a very kind and patient person and has absolutely done an amazing job.

My Experience

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Service is all good. However a number of things are missing from my car trunk. No one has contacted to return them.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I am very happy with the service I received. Appreciate your help.

Likely to Recommend

I am happybwith the service provided.

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

We are happy with the repair, and like the text update on the repair every day. The receptionist is courteous, friendly, and helpful.

My Experience

Katelyn was knowledgeable and followed up.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Repair was well done, and timely. Communication on the job was great. All associates were professional, friendly, and helpful.

Likely to Recommend

Repair Quality

Excellent work in a timely fashion; great communication on the progress/status of the repair.

Customer Service

Very friendly and gave good updates

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Best experience I’ve ever had with a repair shop. Alfredo was friendly, professional and knowledgeable, And my car looks great!!

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