The Body Shop at Long

4.8 (132reviews)
95%
2139 Chapman Rd,  Chattanooga,  TN  37421

In operation 47 years.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Volvo

Reviews (132)

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Loose chrome on top of driver's door handle is still loose

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Jay Wyatt and The Body Shop team were excellent to work with and made the process so easy. They went out of their way to keep me informed and handle all the details for me. Highly recommend them!

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Once I got my car back things are showing incorrectly. For example coolant low and its full, key battery needs to be replace and its good

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The Body Shop did an awesome job on the repair. I was very satisfied with the work.

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The Body Shop was very responsive to my questions and concerns.

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The quality of the repair is inconsequential compared to the wretched experience taken as a whole

Customer Service

One of the worst experiences of my life. Answer your phones! Keep the customer apprised of delays. Terrible experience

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We were truly impressed by the AAA quality of job they did.

Repair Quality

It looks like a brand new car

Customer Service

Jay and everyone in the office were very helpful to explain the process and time frames

My Experience

I was called saying vehicle was ready. I arrived for pickup and there were several areas with scrapes, junk in the paint and chips. Quality was terrible. I spoke to a estimator and he agreed to fix and re paint the front bumper. He also took over rental payment. Quality was very poor and there is no Quality control. Once it was fixed a second time it was at least acceptable. Not perfect but good enough. At least the body shop tried to "make it right".

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Great service!! I couldn't have asked for a better experience.

Customer Service

Great service! I couldn't have asked for a better experience..

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Good job

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Everything looks great. The repairs are well done.

Customer Service

The representative was polite and courteous when we called to ask for status of the repairs.

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They had to make a few corrections after I pointed them out then was very pleased with their work

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Looks like new.

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Carrie and Jay were AMAZING!!!!!!!!!!

Customer Service

Once again, I can't stress how amazing Carrie and Jay were.