The Body Shop C.R.S.

4.9 (926reviews)
100%
3505 Lee Blvd Unit F,  El Paso,  TX  79936

In operation 20 years.

The Body Shop is a family owned business that originated in 2006. We strive on quality and customer service. Our staff is trained to cater to our customer’s needs and to repair their vehicles correctly. Our Mission Statement is to repair our customer’s vehicles back to pre-accident condition by providing the best possible products and trained technicians at a competitive rate.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Paintless Dent Repair
Payment Types
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (926)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding service quality, professional repairs, and excellent communication throughout the repair process. Many highlighted that vehicles were returned looking brand new, with attention to detail that exceeded expectations. Frequent and proactive updates via text and phone calls were widely appreciated, keeping customers informed and stress-free. Timeliness was a strong point, with several repairs completed ahead of schedule. A few customers noted minor issues such as miscommunication on dates, delayed completions, or small post-repair adjustments needed, but emphasized these were handled promptly and professionally. Overall, customers expressed high satisfaction and willingness to recommend the shop.
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"This shop is fast, courteous and does very high-quality work. I have used them before and have yet to be disappointed. ..." Read more
"Excellent attention to detail my vette received, my car looks like the day it left the showroom. Extremely happy with the new headlights, fog lights ..." Read more
"... for taken good care my car repairs. Everyone was very professional and friendly in handling my car issues." Read more
"The repairs were like new. I like the fact that they delayed returning the car to us to make sure it was ..." Read more
"... anywhere else for collision damage. This place has quality work and customer service. Thanks for everything, the tint was the cherry on top." Read more
"Projected 3 weeks but completed in 2 weeks"
"Dos días antes de lo planeado"
"... service and fantastic job. I took my vehicle and got it back exactly the time I was told it would be ready. Very professional and least expensive. Would recommend ..." Read more
"Was ready way ahead of schedule."
"They did have to extend the promised date, but they did kept me updated through text and phone calls when the promised day was extended, it was extended ..." Read more
"The Body shop always does a great job not only with their repairs but also in communication. They give consistent updates on your vehicle."
"Great communication, great customer service, loved their updates on how my repair was going, loved the results, loved ..." Read more
"... was excellent from the beginning to the end! The communication and customer service were outstanding! Our vehicle was beautiful upon delivery. We highly ..." Read more
"Excellent, never annoyed when I asked multiple questions over the phone and when I took my car in. Very friendly and quick ..." Read more
"... vehicle in your guys hands. I also appreciate that you guys give updates and if I had any questions you guys would always respond either through email or phone ..." Read more

Likely to Recommend

Repair Quality

Very satisfied. Excellent shop.

Customer Service

Returned Clean

My Experience

Excelente trabajo excelente servicio gracias por todo 🙏

My Experience

I dropped my car off for a bumper replacement, and the car was ready to go the next day. Good work, good customer service, and good price. I recommend it.

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

The Body Shop did an amazing job on my vehicle. Staff was very friendly and I was updated on the on the process frequently.

My Experience

I like the great job they did our car. Thank you for all you did Allan was very responsable on letting me know every detale of everthing like the cost of the repairs, the parts and the labor .

Likely to Recommend

Yes, I would.

Repair Quality

Allan did a great job when we went there he isvery respectful. Also the work was very good so everyone that was involve with the repair of our car did great.

Customer Service

Great job.

Returned Clean

Likely to Recommend

I’ve already recommended them.

Repair Quality

Customer Service

The service is always excellent!

Likely to Recommend

Repair Quality

Just because the door is slightly not aligned

Customer Service

She was amazing

Returned Clean

My Experience

Driving great Thank you so much

Likely to Recommend

I came to the body shop through a recommendation and I would definitely recommend your excellent service

Repair Quality

My vehicle is performing as if nothing happened Very satisfied Customer service was great, kept me informed on progress of status of Vehicle Thanks

Customer Service

Excellent

Returned Clean

My Experience

Quality work and fast

My Experience

Good service and quality of work.

Likely to Recommend

Repair Quality

Good work and good customer service.

Customer Service

Nice and honest.

Returned Clean

Likely to Recommend

I highly recommend them.

Repair Quality

The repairs were like new. I like the fact that they delayed returning the car to us to make sure it was working properly.

Customer Service

I don’t really like using the repair shop recommended by the insurance but I felt at ease from the beginning. I could tell it was family run and everyone who attended me was a pleasant and professional.

My Experience

Fantastic service 🤙🏽🤙🏽

Likely to Recommend

Fantastic service !! Very professional and friendly service

Repair Quality

Great service !! Fantastic work 🤙🏽🤙🏽

Customer Service

Great service fantastic work

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

This was a very good experience. Mia was outstanding in providing information about the process of this repair. Her customer service was exceptional. My car was finished on time, and it looks wonderful. Thank you so very much for your excellent work.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The Body shop always does a great job not only with their repairs but also in communication. They give consistent updates on your vehicle.

Customer Service

My Experience

Everyone was helpful. The truck looks like it did when I first bought it. Can't tell if it was damaged

Likely to Recommend

Repair Quality

Customer Service

My Experience

They did a great job on my front bumper, they finished the job when they said they would. Kept me informed, very professional, respectful, and nice. Especially Mia.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service