The Body Shop

4.9 (91reviews)
100%
33 Stafford St,  Springfield,  MA  01104

The Body Shop is a full service collision center serving the community for the past 40 years. We are currently An Allstate and Commerce Car EZ program shop. We are insurance friendly, on most referral lists and assist our customer with their claim from start to finish including setting up rental. We utilize the latest in frame straightening equipment and Genesis laser measuring system and the latest resistance welder. We use waterborne Glasurit paint for the best color match and for a greener environment. If you have an accident call us 413-733-7769

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 4:30 pm
Tue 8:00 am - 4:30 pm
Wed 8:00 am - 4:30 pm
Thu 8:00 am - 4:30 pm
Fri 8:00 am - 4:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (91)

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Customer Service

The body shop was very easy to work with and contact if I had any questions throughout the process. When I picked my car up, not only the outside looked brand new, but the inside too! They really went the extra mile, and I would recommend them to anyone.

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Work was fine. The time it took to get the proper parts and finish the work was longer than expected

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My Experience

People in the body shop are very professional. They made the process of car fixing so easy. They are very accurate about car checking, and estimation and fixing time frame.

Likely to Recommend

Definitely will recommend the shop to any one who looks for car body shop

Repair Quality

My experience with the body shop was pleasant. They handled my car very well and did everything needed. I would really came again if I need to do any body shop.

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There were marks under the clear coat. The paint did not March. My metal trim around the windows was all scratched

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The people in the office were lovely and helpful

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The body shop is a very good company, they do excellent work and there very friendly , I have been there on two occasions and I'm am very happy with the work great atmosphere, thank you

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Good work

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Muy buen servicio

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Good work

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The looked brand new. Made me happy

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Great job

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Without question.

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Fabulous job, Neil and Kathy was so helpful. Nothing too much trouble for her.

Customer Service

Fabulous job Neil, looks just as though it has come from the show room. Nothing was too much trouble for Kathy, who went out of her way to answer all questions. Alan Slater.

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Repairs took a little longer than expected but very satisfied with the end results. Went back for a small missed detail and it was addressed right away no issues.

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They were very helpful. Did the work quickly and it was quality.

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I was treated respectfully and professionally by all staff, as was my car. Great communication on timeline and expectations. Plus, car was returned cleaner than when it was brought in!

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Customer Service

Glen and Catherine provided great service and kept me up to date the details of my car repairs.