The Ewing Body Shop

5.0 (79reviews)
100%
6425 Dallas Parkway,  Plano,  TX  75024

In operation 51 years, 11 years at this location.

In the unfortunate event that your vehicle is involved in a collision, you want to get your car back to normal as quickly as you can. Here at the Ewing Body Shop Plano, TX, we want to help you do just that. When you bring your vehicle to us, we will give you a written estimate of all recommended repairs, including any needed mechanical service to restore your vehicle to its pre-accident state. We have genuine OEM parts available to make sure your car looks and drives the way it was meant to. You might even feel like it's brand new again. While we may sell GM, Mercedes Benz and Subaru vehicles, we actually do repairs and body work on all makes and models. This includes all brands, both foreign and domestic. No matter what make of car you have, we will follow all manufacturer guidelines to get your car back to its ideal state both visually and mechanically. In addition, we are an Elite Aluminum Certified Collision Center for Mercedes-Benz, Subaru and Honda/Acura

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 7:00 pm
Tue 7:00 am - 7:00 pm
Wed 7:00 am - 7:00 pm
Thu 7:00 am - 7:00 pm
Fri 7:00 am - 7:00 pm
Sat 8:00 am - 5:00 pm
* Holiday hours may differ.
Acura
Honda
I-Car
Mercedes-Benz Elite
Mercedes-Benz Sprinter
Rivian Fleet – Vans
Subaru

Reviews (79)

Likely to Recommend

Repair Quality

Seriously, why is this automatically addressed to my husband. If he had been the one to choose where the car was repaired, we would not have brought it to you. Please don't just assume you should send this to "James" - he had nothing to do with this repair.

Customer Service

Was always updated but I was amazed that when an additional repair was called for after disassembly of the affected area that it took so long for our insurance to approve the additional expense.

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Repair Quality

Delayed repairs on my car created additional rental car charges.

Customer Service

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My Experience

Y'all do great work. I've had a few cars worked on by you and have been happy with the work and ease at which you work with our insurance. Thank you.

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Customer Service

They are always send an update on the status of the car

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Absolutely will not recommend. Maybe Ewing is good at selling but repair/service is better elsewhere!

Repair Quality

Parts delivery delays, poor customer support and lies!!! Delays at Ewing forced me to take my vehicle elsewhere where I found out that Ewing GMC was lying/exaggerating to me on repairs needed. Ewing claimed parts that were not really needed and due to parts delivery delays at factory my vehicle could not be repaired for several months. I gave up on Ewing and took my vehicle elsewhere and got it fixed in 1 week.

Customer Service

Front desk needs help. Competitor was way more customer friendly.

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Likely to Recommend

Repair Quality

Process of Handing over the vehicle was easy and simple, estimates prepared before the handing over and got approve the insurance co. Updates provided by Dan regularly and vehicle was ready as promised.

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I like very much the manners Ewing Body people presented .

Repair Quality

Customer Service

Very satisfied.

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My Experience

In the first place Jim does not own this car - and I'd really appreciate you addressing your questions to me instead - check the registration, the car belongs to Ann , not Jim. The one area where you could improve is on the communication about where the car is in the repair process. I am completely satisfied with the actual repair - it looks great - but my service rep was out of town on vacation and no one took up the slack. I would call to see where the car was in the process and NO ONE ever called me back. It was farther along than the automated comments would have indicated because the day before it went to trim work it still showed that the car was being looked at - as in the work on the car had not even started yet. That's a big disconnect!

Likely to Recommend

“We meet the best people by accident.”—Robert C, Service Advisor at Ewing Collision Center After my recent experience at Ewing Collision Center, I wholly agree. My advisor, Robert C., is one of those “best people.” He sent daily emails (sometimes even several a day) updating me about the progress of repairs on my auto. It was so easy to communicate through these emails, and when I had questions, his response was quick. He also worked seamlessly with my insurance to verify timely payment and timely completion of work. I highly recommend Robert C. and Ewing Collision, in general, for honesty, courtesy, and professionalism. A bonus: Enterprise Car Rental shares office space with Ewing, so renting a car was fast and easy.

Repair Quality

Customer Service

“We meet the best people by accident.”—Robert C, Service Advisor at Ewing Collision Center After my recent experience at Ewing Collision Center, I wholly agree. My advisor, Robert C., is one of those “best people.” He sent daily emails (sometimes even several a day) updating me about the progress of repairs on my auto. It was so easy to communicate through these emails, and when I had questions, his response was quick. He also worked seamlessly with my insurance to verify timely payment and timely completion of work. I highly recommend Robert C. and Ewing Collision, in general, for honesty, courtesy, and professionalism. A bonus: Enterprise Car Rental shares office space with Ewing, so renting a car was fast and easy.

Returned Clean

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Repair Quality

Thought my service time and communication was outstanding

Customer Service

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Repair Quality

work was fine. Service was week – delays and poor communications

Customer Service

waited months for appointment. Then long delays in completing the work anyway. Communications were weak and often nonexistent.

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Repair Quality

After leaving my vehicle with, Vincent Belmares, and making a status call, I received timely status repair reports from then to the completion pick up message. My wife and I are completely satisfied with our experience with Ewing Collision Center as we are with our Ewing Subaru vehicle purchases.

Customer Service

After receiving an impersonal free estimate from whomever the person was who provided an estimate but never identified himself, my customer service experience was completely satisfactory when I returned for my vehicle’s repair.

Returned Clean