Thompson Buick GMC

5.0 (518reviews)
100%
1555 E. INDEPENDENCE,  Springfield,  MO  65804

In operation 107 years, 26 years at this location.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (518)

Likely to Recommend

Repair Quality

Bobby was friendly and professional. In fact, the entire experience was the most professional of all the other shops we received estimates from.

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Repair Quality

Extremely friendly and professional. I would definitely recommend Thompson Collision to anyone!

Customer Service

Extremely friendly and professional. I would definitely recommend Thompson Collision to anyone!

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Repair Quality

I was very impressed with their professionalism and punctuality. My repairs were begun on the date they gave me and finished ahead of time. I cannot speak more highly of them and would recommend them to anyone needing repair work done. It was a pleasure doing business with Thompson Collision. It looks like it never happened…as promised!

Customer Service

Very friendly and polite each time I was there.,

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If anybody asked me I would always tell them to go to Thompson’s. Why would anybody want to go anywhere else?

Repair Quality

Bobby in the collision center was top notch, professional, and my car came out looking super! Thank you Thompson sales! You surely are the best!

Customer Service

Everybody was super nice and went out of their way to help me. I would definitely recommend Thompson’s Collision Center!

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Excellent

Customer Service

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A 9 so far. Less than a month is a bit early to tell everything.

Customer Service

Bobby Stevens is a wonderful person to work with. I hope you pay him well.

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Repair Quality

It looks like it was never damaged.

Customer Service

Very nice and easy to work with

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Repair Quality

The car looks great! Can’t tell there was an accident at Al!

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Did a awesome job

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Repair Quality

Workmanship appears good although I have not had time to look closely. Disappointed that a used forward quarter panel was going to be used despite my requesting original parts and only didnt happen because the part was damaged in taking it off the wrecked car. I was not told that insurance company can override customer wish for new parts. Other driver was at fault and my wishes should override other driver's insurance company since they were at fault.

Customer Service

Bobby I believe was name of person I was working with. He was professional and courteous. Only complaint was comment about used parts and keys not being given to service desk on Saturday only a day after I asked that it be done so I could pick up Saturday. It was fortunate that I called service Saturday morning to check to make sure keys were with service or there would have been no keys with service for me to be able to pick it up in the afternoon.

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I was thrilled at the great job Thompson did repairing my car after it was hit.

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Steve was very friendly and informational. Also, Bob Morgan was kind and friendly… he parked my car for me because it was raining so hard. The estimate for my car was $6000.00 and total cost was $7,647.32. I paid $1,000.00 and State Farm paid the rest. Could I have the paint $50.00 left to use for touch up? Thank you and God Bless. I appreciated the clean car in and out and feel like I am driving a new one not one from 2015! 👍😊

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Repair Quality

The staff were friendly, knowledgable and professional throughout the repair process. The quality of the repair was excellent. The car looked like it was brand new. Amazing what your talented crew can do.

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