Thompson Buick GMC

5.0 (518reviews)
100%
1555 E. INDEPENDENCE,  Springfield,  MO  65804

In operation 107 years, 26 years at this location.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (518)

Likely to Recommend

Repair Quality

Did not complete work by the estimated date. I was not notified. I had to call. Left a message twice and did not get a return call. had to go through the front desk to get an answer.

Customer Service

Did not call t let me know the vehicle would not be ready by the date given. I called twice and didn't receive a call back either time. The lady at the front desk was great tough.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great job

Customer Service

Great

Returned Clean

My Experience

Wonderful to work with.

Likely to Recommend

Repair Quality

Wonderful to work with

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Awesome work. Great communication. My truck is beautiful again.

Customer Service

Returned Clean

Likely to Recommend

Is recommend Thompsons to anyone needing professional car care

Repair Quality

The service was phenomenal and the representative working with my insurance company was very pleasant and informative. An overall satisfying experience.

Customer Service

The customer Debbie was to notch. Always returning my calls and answering all of my questions. No matter how impatient I was.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Bobby did an excellent job in a timely manner!

Customer Service

Great service. Always with a smile

Likely to Recommend

Repair Quality

Great work and service.

Customer Service

Likely to Recommend

I would definitely recommend thompson cadillac

Repair Quality

Thompson cadillac did an excellent job with the body work and repairs that need to be done on my vehicle they left nothing unfinished all the way through the process from the start to finish.

Customer Service

I give thompson a 10 on there on their customer service because they kept me very informed and up to date on all the repairs couldn't ask for anything more than what they did they were very thorough at their job

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I recommend to everyone.

Repair Quality

They do amazing work!

Customer Service

Steve kept me informed every step of the way!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean