Thompson Buick GMC

5.0 (521reviews)
100%
1555 E. INDEPENDENCE,  Springfield,  MO  65804

In operation 107 years, 26 years at this location.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (521)

Likely to Recommend

Repair Quality

Courteous service with all information provided and work completed as promised.

Customer Service

The women at the desk was especially helpful and knowledgeable

Returned Clean

My Experience

1000% happy This why when I do buy a new car I will be a be back. Thanks to Steve

Likely to Recommend

Repair Quality

Super happy

Customer Service

Very happy

Returned Clean

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Buick repaired at the Buick dealership

Repair Quality

Great service. Very hospitable.

Customer Service

Very professional

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I was told the estimated completion date was Sept. 23rd and that’s the day I picked it up. It looks great, and the entire truck had bed. Cleaned, inside and out. If bad luck strikes again, I will definitely give Steve Coble again.

Likely to Recommend

Repair Quality

It was done on time and looks great

Customer Service

Steve did exactly what he said he would do.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Again, great customer service, speedy, great repair work, friendly, and above and beyond. You are doing it all right!!!

Repair Quality

Quick, friendly, amazing service! Above and beyond expectations! Thank you!!

Customer Service

Frequent, friendly, informative contact. Great customer service!

Likely to Recommend

Repair Quality

Very friendly and professional

Customer Service

Treatment was superior

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I picked my car up today and so far everything seems as it should be and the car was nice and clean. I think Thompson Cadillac collision repair team done a great job. 👍

Likely to Recommend

If I could give a rating higher then 10 I would. My last 3 vehicles have come from Thompsons and I am a loyal customer for this exact reason . All my vehicles have been purchased in excellent condition and any issues I've had the Thompson guys haven't hesitated correcting them

Repair Quality

The whole xperience was fantastic . RANDY COBB was so easy and great to work with and the repairs were completed in the time frame he told me

Customer Service

Everyone in the office were so attentive

Returned Clean

Likely to Recommend

The care was great, communication could just improve on the proactive side, but overall very good experience

Repair Quality

Great work and very friendly

Customer Service

Really good when I called, but I wasn't updated with changes as I was told I would be

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Very Nice People, and did a great job

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Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

We have used Thompson Collision Center for years. Excellent work and super service! Our vehicle is always cleaned and sparkling when we pick up. Steve Coble provided excellent service!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean