Thompson Buick GMC

5.0 (521reviews)
100%
1555 E. INDEPENDENCE,  Springfield,  MO  65804

In operation 107 years, 26 years at this location.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (521)

Likely to Recommend

Repair Quality

Had to bring vehicle back for additional work

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Everyone was very kind and helpful. The work was great and quick!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Already have done that prior to this.

Repair Quality

I was pleased with the job they did. They got it in when they said they and finished when they said. Very nice to deal with.

Customer Service

Very nice

Returned Clean

Likely to Recommend

Repair Quality

The truck looks great.

Customer Service

Answered everything to my satisfaction. Very professional.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

No problems at all that I see now.

Customer Service

Likely to Recommend

Repair Quality

So far so good. Had to return it for a tailgate adjustment. I’m still checking make sure my backup safety alerts work correctly when backing up.

Customer Service

Customer service was great.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I am not sure I would. I tried giving benefit of doubt but not easy to do in this case. I've worked in service industry most of my life and I know it can be better.

Repair Quality

Repairs were good.paints a little off. But I can live with it. I have a molding at bottom of finder that isn't straight I like to have it put on right. The inside of car was dirty. I'm not sure what to think of the wheel.

Customer Service

Steve was my contact and I am not very satisfied with his communication back to me. He told me one thing and did something else. Never tried to explain what was going on. If he was out someone else should have made contact.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

We have used Thompson’s before and have always been happy with their work.

Repair Quality

Cannot tell there had been any damage.

Customer Service

Everyone was polite and courteous. Answered all questions.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Very nice staff - couldn’t ask for nicer!

Returned Clean

Likely to Recommend

Yes maybe

Repair Quality

Very good job thanks

Customer Service

Very good

Returned Clean

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Repair Quality

Customer Service

Thank you

Likely to Recommend

Repair Quality

Customer Service

Very informative-- mike. Steve others

Returned Clean

Likely to Recommend

Repair Quality

It took several try’s to get it right, but it is great.

Customer Service

I appreciate all of the people who helped with our vehicle

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean