Thompson Buick GMC

5.0 (517reviews)
100%
1555 E. INDEPENDENCE,  Springfield,  MO  65804

In operation 107 years, 26 years at this location.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (517)

Likely to Recommend

I get the hail backed you up but step up to the demand guys.

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I think you guys are terrific and I always do recommend you. Just trying to let you know my experience good and bad to help, I really liked my body shop guy,

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Excellent service from start to finish.

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My car was dirty on the inside, gummy residue on the outside chrome pieces and my dome lights were left on.

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All the work wasnt done we agreed on. The trunk doesn't close. You have to slam it. it isn't aligned correctly, you can tell by looking at it .. there is a cut on my mirror that wasnt there before. I have an appointment on the 22 to align the trunk and do the front bumper .. hopefully that will go better .. but I know the scratch is just bs.

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They did such a good job you can't even tell where the damage was.

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Everyone I encountered was respectful & helpful. I received good quality customer service.

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I was appreciative of the professional manner in which my claim was handled. All personnel were considerate and attentive to my needs. Due to Covid 19, my daughter was my liaison in delivery and pickup of the vehicle. Michelle and I spoke with Bobby and Hannah both efficient in their positions.

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I would commend the staff on being personable and knowledgeable.

Likely to Recommend

Thompson always been number one in my book. Overall they did a great job

Repair Quality

Thanks for the good work

Customer Service

I feel when you pick your car/truck up the consultant should walk with you and go over the repairs.