Thompson Buick GMC
In operation 107 years, 26 years at this location.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
Its hard to find a shop that does great work and u don't have to take it back 3 or 4times. It was done right the first time!! Amazing job and amazing staff they all need raises!!!!!
Repair Quality - 5.0/5.0 -
Amazing job!!!! Great staff!
Customer Service - 5.0/5.0 -
Great group of people
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
Customer service has been great overall. There was some confusion that caused additional trips due to the service center and collision center operating separately and not communicating back and forth.
Returned Clean
My Experience - 5.0/5.0 -
Everyone was very nice and very helpful, especially Steve Coble who handled my repairs. My husband always had a lot of confidence in Thompson Cadillac, so I was happy to have my work done there.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Appreciated the communication
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Outstanding work!
Customer Service - 5.0/5.0 -
Steve is amazing to work with. He and the staff were always willing to answer any questions and were always available! The work on my Escalade was outstanding! Top notch customer service that goes above and beyond and is the reason that we wouldn't t use anyone else and are scheduling our other 2 trucks for repairs! Thank you again for your excellent customer service and detail in your work! Satisfied Customer as Always, Dawn Jentzsch
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional, my car looks like new! Super nice staff!
Customer Service - 5.0/5.0 -
Awesome staff!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Communication could have been better regarding status of repairs
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Great service. It’s a 9 cause I hear a rattle and feel I need to have it brought back in to ensure the cover was put on correctly
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I feel that this is not the norm. I would use Thompson Cadillac again only because I have done business with them before with no problems.
Repair Quality - 2.5/5.0 -
In trying to not complain , I will just give a very generous 5. I think that your body shop manager can answer any questions.
Customer Service - 5.0/5.0 -
Very friendly but time repairing or not repairing didn’t go well.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thompson kept us updated throughout the entire process and our car was finished sooner than expected!
Customer Service - 5.0/5.0 -
The lady at the front desk is very helpful and kind.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Would highly recommend. Excellent service, quality work. Very pleased.
Customer Service - 5.0/5.0 -
Very friendly, courteous and pleasant.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Bobby and Shannon were absolutely incredible to work with. Not only was the work done on my vehicle PRISTINE, but the communication throughout the process was also flawless. Bobby even saved my razorback sticker that was involved in the crash and put new sticky on it to stick back on. Over the top service. Couldn’t provide a higher recommendation to this team.
Repair Quality - 5.0/5.0 -
Bobby and Shannon were absolutely incredible to work with. Not only was the work done on my vehicle PRISTINE, but the communication throughout the process was also flawless. Bobby even saved my razorback sticker that was involved in the crash and put new sticky on it to stick back on. Over the top service. Couldn’t provide a higher recommendation to this team.
Customer Service - 5.0/5.0 -
Bobby and Shannon were absolutely incredible to work with. Not only was the work done on my vehicle PRISTINE, but the communication throughout the process was also flawless. Bobby even saved my razorback sticker that was involved in the crash and put new sticky on it to stick back on. Over the top service. Couldn’t provide a higher recommendation to this team.
Returned Clean
Likely to Recommend - 5.0/5.0
Customer Service - 5.0/5.0 -
Professional and courteous. Good line of communication with status updates.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Bobby Stevens and the staff did a great job.