Thompson Buick GMC

5.0 (518reviews)
100%
1555 E. INDEPENDENCE,  Springfield,  MO  65804

In operation 107 years, 26 years at this location.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (518)

Likely to Recommend

Did a good job. I appreciate it. Communication could have been a little better.

Repair Quality

Friendly. Did a great job on repair. Took a while on the repair but would rather have it done right than fast.

Customer Service

Wished they would have kept in touch with me better. Would have to call to get updated and wait day of two for response.

Returned Clean

Likely to Recommend

Repair Quality

Done a awesome job truck never looks like anything happened to it! Steve Coble was very good to deal with. Very good experience

Customer Service

Returned Clean

Likely to Recommend

Overall, I must praise Shannon and Bobby for all their hard work.

Repair Quality

It was very lengthy process, but in the end I'm pleased with the repairs.

Customer Service

We had a few bumps along the way, but again, all was resolved.

Returned Clean

Likely to Recommend

Absolutely will recommend to anyone I know

Repair Quality

Incredible customer service, communication and work.

Customer Service

Bob was absolutely incredible

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Likely to Recommend

Repair Quality

I was happy with the process, the calls we got with updates, time line. The only thing is that the car even though it was sent through the carwash, had tons of prints from the repair people all over the glass they replaced. There's NO way that was "missed" anyone could have seen it. and they were not cleaned.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

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Likely to Recommend

Repair Quality

Did a great job. When I picked it up it had been cleaned outside and inside. I did expect the inside cleaning but really appreciate it!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

They did a great job and on time also!

Customer Service

Very 👍

Returned Clean

Likely to Recommend

Repair Quality

Good as new

Customer Service

Very friendly and informative.

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Likely to Recommend

Repair Quality

The Thompson team did an excellent job repairing my vehicle.

Customer Service

Good folks to work with.

Returned Clean

Likely to Recommend

Repair Quality

I’m very pleased with the repair work done and would recommend Thompson to anyone.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

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Likely to Recommend

Repair Quality

The only thing I have to complain about is I have used your shop 2 other times and you gave me a loaner car. That was the main reason i chose you instead of using a shop closer to me.

Customer Service

Mr Cobel didn't keep me informed

Returned Clean

Likely to Recommend

Everyone was very nice and professional.

Repair Quality

Customer Service

You Guy’s were great!

Returned Clean

Likely to Recommend

They tried. It was just my case that was an issue.

Repair Quality

We re-painted the car twice after initial job. How thick is the paint and how quickly will it flake off? In a year, how obvious will the repair be?

Customer Service

The substitute representative did a great job of trying to keep the customer (me) happy. And the secretary is exactly the right person to have at that job.

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Repair Quality

Customer Service

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Likely to Recommend

Great job. Car looked like new.

Repair Quality

Excellent job.

Customer Service

Helpful and accommodating.

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Likely to Recommend

Repair Quality

Everyone was very polite and seemed to want to help. Very good experience

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean