Thompson Collision Center
In operation 69 years, 63 years at this location.
We know you want to feel as good about your vehicle today as you did the day you bought it. Our Certified Service technicians have the skills and finesse you need to restore your vehicle. We’ll create a written estimate of what’s recommended to complete the repair. We include a Life Time Warranty on our workmanship for as long as you own your vehicle.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was pleased with the high degree of professionalism- especially the on- going communication regarding the status of the body work repair and the high quantity of work. The car looks great again. I extend my appreciation to Mark- Body Shop and Estimator and Mattie- Office Manager.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I was impressed with the high degree of professionalism: friendly , good communication skills and workmanship-my car looks great again! I am particularly appreciative to Mark -Body Shop Estimator and Mattie- Office Manager. They are an asset to the Thompson Automotive Group.
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
The communication was a struggle. I had to call consistently about my vehicle.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Took longer than estimated
Customer Service - 5.0/5.0 -
Everyone is pleasant
My Experience - 5.0/5.0 -
David and staff at front desk could not have been nicer and make the experience so much better. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 0.0/5.0 -
I’m not placing blame, but it’s hard to be “completely” satisfied with my car in the shop for 75 days. But I realize there were delays in insurance company communications, revised estimates, maybe parts shortages, etc. I am completely satisfied with the repairs and with the follow up and completely satisfied with the vehicle provided to me for 2 or 3 weeks in December. So, take “completely” out, and yes I’m satisfied.
Likely to Recommend - 5.0/5.0 -
Good people, good work.
Repair Quality - 5.0/5.0 -
Great work, very personable and attentive contact person.
Customer Service - 5.0/5.0 -
Very fine team in collision department.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service and excellent job
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very happy with our repair.
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
I was not communicated with on the status of my vehicle. It took multiple attempts by both myself and my husband to get in touch with anybody in the collision center. I’m extremely disappointed.
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I am so grateful to Mark, Mattie and the whole team who worked so hard to repair my care. The service was outstanding and I am so pleased with their Excellent work. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent job done on my car.
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0 -
Took over three months to get the car done when return valve stem caps on three of the tires were missing! In side of car was dirty. Out side of car still had tape residue from being taped off for paint
Customer Service - 1.0/5.0 -
Prior to the new manager the shop was not truthful about the status of the car
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 3.5/5.0 -
Repairs look great but wrong grill put on. Still waiting on parts for new grill.
Customer Service - 3.5/5.0 -
Wrong Grill put on. Have not received an ETA on parts.