Thompson Collision Center
In operation 69 years, 63 years at this location.
We know you want to feel as good about your vehicle today as you did the day you bought it. Our Certified Service technicians have the skills and finesse you need to restore your vehicle. We’ll create a written estimate of what’s recommended to complete the repair. We include a Life Time Warranty on our workmanship for as long as you own your vehicle.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
Never would recommend. You are not honest and you didnt fix the accident problem
Repair Quality - 0.5/5.0 -
This is very disappointing . there is a liquid dripping underneath. I have raise the concerns and sent pictures etc but it is ignored. You took money without fixing the damage leak that was happened due to accident. I am asking you to pay and refund the partial amount so I can take the car to somewhere else to fix it .
Customer Service - 0.5/5.0 -
Very bad and non professional. Very rude . You took the money but you didn’t fix the problem. It’s very bad . Requesting you to refund the partial payment if you care about the customer
Returned Clean
Likely to Recommend - 5.0/5.0 -
They do great work.
Repair Quality - 5.0/5.0 -
They made my crushed car look new again.
Customer Service - 5.0/5.0 -
Everyone was kind and worked hard to do the right thing. When the process took much longer than expected and was adding a great stress to my life, the Collision Division led by Maddie Tatum (Receptionist ), Suzanne Jones’s. (Production Manager),and Mark Atkinson (Body Shop Estimater)got together and found a car for me to get to a really necessary doctor’s appointment. They went the extra mile in every way. I can’t imagine taking my car anywhere else than Thompson’s.. The customer care is great.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Overall, I had a good experience with Thompson Collision. They explained the (very long) process well. The only opportunity that I see for the team is to provide more communication. There were multiple times that I had to call and get an update. As a customer, I prefer over communication about my car and where we are at, even if it is something I do not want to hear. Maddie and Mark were great to work with though! And Thank you to the Thompson team for getting me a loaner can when my rental car was up.
Customer Service - 4.0/5.0 -
Overall, I had a good experience with Thompson Collision. They explained the (very long) process well. The only opportunity that I see for the team is to provide more communication. There were multiple times that I had to call and get an update. As a customer, I prefer over communication about my car and where we are at, even if it is something I do not want to hear. Maddie and Mark were great to work with though! And Thank you to the Thompson team for getting me a loaner can when my rental car was up.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The quality of repairs are excellent!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Based on my experience, they are the best! No issues, no problems, and they did great work.
Repair Quality - 5.0/5.0 -
A black bear ran into the front passenger corner of my Silverado. The impact spun it around to the side denting the doors and bed causing significant damage to the point I was not sure if the truck was salvageable. Thompson Collision did an outstanding repair job! It is like the accident never happened.
Customer Service - 5.0/5.0 -
They were the best from the minute I walked in the door until I picked up the truck. All of my many questions were answered to my satisfaction. I was kept abreast of repair progress through text messages. The entire team provided great customer service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great staff to work with..
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
professional and courteous staff. full confidence in their communication and honesty.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Maddie,Marc and David are the best. They will make sure you are satisfied and they are always available. You will get your car back looking brand new with a lifetime warranty. These guys are awesome and a big special thanks to all of you! I wouldn't trust anyone else on my truck. Sincerely~ Donita P
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Communication about repairs was difficult. Took multiple tries to get updates on status. Installed wrong bumper initially.
Likely to Recommend - 3.0/5.0
Repair Quality - 3.0/5.0
Customer Service - 3.0/5.0 -
Bad communication. And you installed the wrong bumper at first.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.5/5.0 -
I would be likely to recommend Thompson Buick GMC if they communicated with the customer on a weekly basis
Repair Quality - 4.5/5.0 -
The repair quality is good
Customer Service - 2.0/5.0 -
My rating reflects the lack of communication during the vehicle repair process, eg, lack of weekly updates
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Well done thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent job!!