Thompson Collision Center

4.8 (2,865reviews)
95%
2600 Wake Forest Rd,  Raleigh,  NC  27609

In operation 69 years, 63 years at this location.

We know you want to feel as good about your vehicle today as you did the day you bought it. Our Certified Service technicians have the skills and finesse you need to restore your vehicle. We’ll create a written estimate of what’s recommended to complete the repair. We include a Life Time Warranty on our workmanship for as long as you own your vehicle.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (2,865)

Likely to Recommend

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But I see a spot in the paint

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Returned Clean

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Returned Clean

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Already have recommended friends

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Excellent

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Currently cannot recommend. My car has been repeatedly returned to me not repaired. Again, the 2.5 hour drive, lost wages, having to request time off from work(inconvenienced as a nurse), gas expenses. Very dissatisfied. I chose Cadillac over Haddock collision center because I thought Cadillac stood for something. Shame on you for not standing up to your name.

Repair Quality

Car was rear-ended. Exhaust system replaced. Check engine light remains on after several trips (driving 300 miles round trip) still not repaired. Armand told me he would take care of it.

Customer Service

Polite. But car isn't repaired. So really irrelevant.

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Terry went out of his way to personally deliver the car to us on a Saturday

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Their work has always been excellent for me.

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Everything went according to the plan. Employees were extremely friendly and made sure we were satisfied.

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Returned Clean

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2nd time I have used thompson

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Byranna was fantastic. 2nd time she has helped me.

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item's replaced are not lined up.

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