Thompson Collision Center

4.8 (2,867reviews)
95%
2600 Wake Forest Rd,  Raleigh,  NC  27609

In operation 69 years, 63 years at this location.

We know you want to feel as good about your vehicle today as you did the day you bought it. Our Certified Service technicians have the skills and finesse you need to restore your vehicle. We’ll create a written estimate of what’s recommended to complete the repair. We include a Life Time Warranty on our workmanship for as long as you own your vehicle.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (2,867)

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Dave was a great communicator through the entire process!

My Experience

Likely to Recommend

Repair Quality

You did a wonderful job on my car. Looks brand new! Thank you.

Customer Service

You did a wonderful job on my car. Looks brand new! Thank you!

Likely to Recommend

Repair Quality

Customer Service

ladies at the front desk were polite and helpful

Likely to Recommend

Repair Quality

Appreciate the time and work on my Jeep were able to resolve any concerns I had . Appreciate you

Customer Service

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Repair Quality

Thank you

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

My only complaint is about the lack of communication.

Customer Service

Same

Returned Clean

My Experience

The staff did a great job scheduling and repairing my vehicle. They have repaired my vehicles over the last 25 years and done a great job.

Likely to Recommend

Repair Quality

Staff was great. Very professional and friendly.

Customer Service

Returned Clean

My Experience

aqn understandable delay, but totolly satisfied with the work and general attitudes of all the staff!

Likely to Recommend

already have

Repair Quality

Customer Service

in every way

Returned Clean

My Experience

From start to finish the whole process was seamless. All staff at this location were friendly and professional.

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Poor communication about vehicle status

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I was very satisfied with everything, from the service of the agent. And the service of the repairs.

Customer Service

Very satisfied with everything. Thank you

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Thank you for getting it so my car is back to almost 100%. Some minor things but they can be let go. Main thing is that it drives good and is clean. Last name is actually Perra but I know it is not changeable on your end or apparently at Allstate. Only name I care about now is that of Jesus and I know He saves.

Likely to Recommend

Repair Quality

None

Customer Service

Return of email and text not allowed in the update on service texts.

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

certainly

Repair Quality

Service manager is the best I've ever encountered

Customer Service

exceiient

Returned Clean