Thompson Collision Center

4.8 (2,865reviews)
95%
2600 Wake Forest Rd,  Raleigh,  NC  27609

In operation 69 years, 63 years at this location.

We know you want to feel as good about your vehicle today as you did the day you bought it. Our Certified Service technicians have the skills and finesse you need to restore your vehicle. We’ll create a written estimate of what’s recommended to complete the repair. We include a Life Time Warranty on our workmanship for as long as you own your vehicle.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (2,865)

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Outstanding service

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This department has a very caring attitude toward their customers love them

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Great customer service

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Awesome

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It is unfortunate that one small items such as i have described takes me from wholly recomending this repair shop to advising against. As a physician, i feel i must relate my experience and be honest about all that transpired. I cannot in good faith suggest to others that they entrust their vehicles to Thompson collision with what happend to me.

Repair Quality

Looks great. No issues so foar.

Customer Service

When i got home form picking up my car I realized my car mats were missing. i asked the repair shop to search for them and they said they couldn't find them. After several emails trying to get some resolution, i felt that my problem was not being taken seriously and waisting more of my time than needed. I also felt they did not believe me. The mats cost only 127$ and the repair was 2900$. I never heard back form the manager and only corresponded with the person who toke the initial quote. Overall dissatisfied due to lack of concern or customer service on this end.

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