Thompson Collision Center
In operation 69 years, 63 years at this location.
We know you want to feel as good about your vehicle today as you did the day you bought it. Our Certified Service technicians have the skills and finesse you need to restore your vehicle. We’ll create a written estimate of what’s recommended to complete the repair. We include a Life Time Warranty on our workmanship for as long as you own your vehicle.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I took my car to Thompson Buick GMC for repair and met David who was in charge of fixing. He was very helpful and professional he explained everything about my ca and keep updating me during fixing my car. I appreciate him for being so helpful and. He fixed my car and explain all of job was done also about warranty and insurance. I definitely recommend this shop to anyone who needs to repair their vehicle.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Best customer service. Worth the wait, my car looks brand new.
Likely to Recommend - 3.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
They do good work and I am satisfied with the outcome. Communication was not top tier and I understand that they was busy and there was no receptionist when I first dropped the car off.
Repair Quality - 5.0/5.0 -
Good job.
Customer Service - 4.0/5.0 -
The only communication was when I dropped the car off and when it was time to pick up my car after repairs were completed.
My Experience - 5.0/5.0 -
Especially appreciated the updates. Not happy it took 3 weeks but I was kept informed and that made a big difference in my attitude and ability to plan.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks good
Customer Service - 5.0/5.0 -
Much appreciated the updates
Returned Clean
My Experience - 5.0/5.0 -
Excellent repair. Excellent.Follow up on status of the repair by David. Could not be. Happier with a team.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent job.
Customer Service - 5.0/5.0 -
Very friendly staff.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Yes I would recommend your services to a friend or colleague.
Repair Quality - 5.0/5.0 -
I am very satisfied with all the repair services from Thompson Buick GMC.
Customer Service - 5.0/5.0 -
I am very satisfied with the customer service I received from Thompson Buick GMC.
My Experience - 5.0/5.0 -
Everyone was nice, knowledgeable and accommodating throughout the process. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.0/5.0 -
The work appears to be good, but I will not come back due to poor communication
Repair Quality - 4.5/5.0 -
The work on the car itself appears great
Customer Service - 1.5/5.0 -
I initially dealt with Roxy and that started off well. But pretty quickly quality of communication plummeted. I was never called with my estimate and I’m pretty sure it wasn’t even actually completed until I called again to schedule the repairs. Once I brought my vehicle in, I was told it would probably be done at the end of the week. No one called me at the end of the week to update me, I had to call to find out if my car was going to be ready to be picked up. I was told maybe Monday and had to call three times on Monday to try to reach someone, and finally got a call back later in the day. I was told my car wouldn’t be ready until Thursday by lunch. I got a call Thursday that it wasn’t going to be ready until later in the afternoon, which was the first time someone had proactively reached out to contact me. I picked up my car around 4 o’clock that day. The following Tuesday I got a call from Thompson from someone saying my car was almost ready to be picked up… I informed him that I had already picked up my vehicle. It did not give me a lot of confidence in their work that he didn’t realize this.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very friendly and responsive staff.