Thompson Collision Center

4.8 (2,865reviews)
95%
2600 Wake Forest Rd,  Raleigh,  NC  27609

In operation 69 years, 63 years at this location.

We know you want to feel as good about your vehicle today as you did the day you bought it. Our Certified Service technicians have the skills and finesse you need to restore your vehicle. We’ll create a written estimate of what’s recommended to complete the repair. We include a Life Time Warranty on our workmanship for as long as you own your vehicle.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (2,865)

Likely to Recommend

Repair Quality

Customer Service

Fielding was great

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Repair Quality

Nice quality

Customer Service

Returned Clean

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Repair Quality

Great work, and great communication.

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Fielding was a pleasure to work with.

Returned Clean

My Experience

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Customer Service

My Experience

The work was fabulous and the communications & updates throughout the process were very much appreciated. Thanks.

Likely to Recommend

I’ve used them before and would use them again.

Repair Quality

Good communication, polite, respectful.

Customer Service

Always willing to deal with my questions

Likely to Recommend

Repair Quality

Customer Service

My Experience

Smooth process. Clear communication throughout the repair process. Highly recommend!

Likely to Recommend

Repair Quality

Smooth process. Great communication. Definitely would take my car back here!

Customer Service

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

The Body Shop Staff is absolutely awesome.

Customer Service

Returned Clean

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Customer Service

Returned Clean

My Experience

Customer Service was unmatched!

Likely to Recommend

Repair Quality

Repairs are not complete

Customer Service

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Repair Quality

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Returned Clean

Likely to Recommend

Repair Quality

Customer Service

When I went in for my estimate, they said it would be about 30 minutes and I was there 90. I had to get a manager involved. They laid off my estimator and it took forever to get someone else. The receptionist said she’d ask someone when they got back from lunch and I never heard from anyone. I went to pick up my car and my estimate was 2,300 and the total ended up being almost 4,000. No one ever called me or updated me

My Experience

Mr David was very professional in communicating with me about my repairs as we were going through the inspection and repair and the shop did a outstanding job

My Experience

Because of theft, Thompson had a Hard Job to do to make car as good as new. I must say They Did an Awesome Job! Thank you Thompson auto !!!!

Likely to Recommend

Only great things to say about Dave and Roxy and the rest of the hard-working guys!

Repair Quality

Very Thorough! Was a difficult job and they accomplished it - they did a remarkable job for me and my car!!!

Customer Service

Always informed me of the status of my car work. Communication readily available!

Returned Clean

Likely to Recommend

Very friendly

Repair Quality

Great service

Customer Service

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Customer Service