Thompson Collision Center

4.8 (2,865reviews)
95%
2600 Wake Forest Rd,  Raleigh,  NC  27609

In operation 69 years, 63 years at this location.

We know you want to feel as good about your vehicle today as you did the day you bought it. Our Certified Service technicians have the skills and finesse you need to restore your vehicle. We’ll create a written estimate of what’s recommended to complete the repair. We include a Life Time Warranty on our workmanship for as long as you own your vehicle.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (2,865)

My Experience

All services was great 👍

Likely to Recommend

Repair Quality

Great work

Customer Service

Happy/Satisfied

Returned Clean

Likely to Recommend

Repair Quality

The repair looks wonderful, and good as new! They did a great job matching the paint color and I have no complaints on the quality of work.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Good quality job, thank you, I appreciate.

Returned Clean

My Experience

David and team demonstrated a high level of professionalism throughout this process

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Dave in collision was great. Kept me informed on progress

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

David and Roxy made a bad situation much better. Very professional. David kept me updated about my car and repair needed plus worked to get my car back to me in a timely fashion. My car looked really good. And they even washed it. I would totally choose this group again. Hope I don’t have any more wrecks with uninsured drivers though!!!!

Customer Service

Wonderful

Likely to Recommend

I would recommend Thompson to anyone in need of excellent, professional repair work.

Repair Quality

After repairs from a fender-bender, my 2019 XT4 looked and drove better than new - and also had that “new car smell”. Extremely pleased!

Customer Service

Customer service with integrity, estimators were very knowledgeable and pleasant.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

I am satisfied thus far. However, I cannot rate effectively until the final repairs are complete. My car is still with Thompson today (9/6/24) after returning it to Thompson 9/4/24. I can complete rating after I get my car back. I am surprised to receive this survey prior to completion of the work. I can adjust my rating to “Quality of Repairs/5” and the final question once all repairs are complete. Finally, I (Mary Freeman, am car owner and the person dealing with Thompson vs. my husband (Ernest “Jack” Freeman) to whom the survey is addressed.

My Experience

David gave a prompt and accurate estimate of the work to be done on my Tahoe and followed thru with it. He kept the cost down to only the essential work needed. Roxy was always friendly and efficient. The entire experience was very positive and I will highly recommend Thompson Collsion.

Likely to Recommend

Repair Quality

I had work done at the collision shop and it was a very good experience in every way.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Wonderful

Customer Service

Returned Clean

My Experience

Thank you for going over and beyond with your service! I am well pleased.

Likely to Recommend

Repair Quality

Customer Service

Excellent customer service. Quality work

Likely to Recommend

Repair Quality

Excellent all the way around. David and Roxy were professional and went greater than the call of duty to meet my needs and make my experience there wonderful.

Customer Service

Returned Clean

My Experience

Beautiful job! Nice people! Highly recommend them

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

My 2nd truck repair here. Both right rear. Excellent work and completed on time

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very happy with work

Customer Service

Returned Clean

My Experience

Thank you for your services great job

Likely to Recommend

Repair Quality

Thank you

Customer Service

Thank you for your service