Thompson Collision Center

4.8 (2,866reviews)
95%
2600 Wake Forest Rd,  Raleigh,  NC  27609

In operation 69 years, 63 years at this location.

We know you want to feel as good about your vehicle today as you did the day you bought it. Our Certified Service technicians have the skills and finesse you need to restore your vehicle. We’ll create a written estimate of what’s recommended to complete the repair. We include a Life Time Warranty on our workmanship for as long as you own your vehicle.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (2,866)

Likely to Recommend

Repair Quality

Customer Service

My Experience

Always satisfied with the work of Thompson collision department. 100 percent.

Likely to Recommend

Repair Quality

Customer Service

My Experience

The repair to my car was great.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Well let me say this again!! I will always be completely satisfied because these guys has shown me how awesome they are everytime I like to them. They are professional, honest, Funny, and the whole crew knows what they are doing! Lifetime warranty cant beat that!! Thanks to David and his wonderful crew also Erin Babcock and her crew! You guys Rock, Keep up the good work!! I would rate them 10 Stars if you ask me!!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

The auto body shop was fantastic and highly recommend.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I’m very upset with the service I received from this collision center. First, they don’t answer calls or reply to emails. Then they gave me my car back all messed up and refused to fix it. I have a brand new car and now it’s left with a whistling noise from the supposed repairs they did.

Customer Service

They do their work with negligence and don’t care about their customers.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

I had a really hard time getting in touch with my sales technician. Only after making approximately 15 phone calls ,was I able to get someone to return my call

Likely to Recommend

Repairs have always been top notch… communication with customer needs some work

Repair Quality

Back door rattles will have to take back

Customer Service

Satisfactory communication

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Terrible communication. Went weeks long. Service rep not responsive. Confused my car with another car and called saying car was ready when it was not.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Very professional service as well as highest quality workmanship. Have total confidence in their work.

Likely to Recommend

Have recommended them a few times and will continue to do so.

Repair Quality

Professional, pays attention to smallest details. David very personable, friendly and courteous. Will only choose Thompson collision.

Customer Service

Very satisfied. Thompson collision does an excellent job.

Returned Clean

My Experience

The service agent was informative, polite and patient.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean