Tidewater Collision Center LLC
In operation 7 years.
As a family owned, local business, we put the safety of our customers first. Comprehensive quality, integrity and reliability are at the core of everything we do! All of our techs are highly qualified and skilled with a vast amount of knowledge. We do body and paint work on all vehicles and fleet vehicles.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Detailing
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They do amazing work, communicate with us and have always gone above and beyond when taking care of our vehicle and our needs. Highly recommend them to all my friends! Thank you all!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I was updated regularly about my vehicle.
My Experience - 5.0/5.0 -
Everything from beginning to end was exceptional. Office staff were very helpful and the repair work was perfect. I even got confused as to which side was repaired because it looked so good.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did great work
Customer Service - 5.0/5.0 -
Good service
Likely to Recommend - 5.0/5.0 -
My family has had poor experiences in the Chesterfield area with other vehicle repair. You compare extremely well to those shops.
Repair Quality - 4.5/5.0 -
We are totally satisfied with the actual repair. We are confused about how the payment played out. Quote to repair was $1600 or so. Bill came to $1600, which I paid without reading the details. We knew we had a $500 deductable with the insurance company. Upon reading the invoice more closely, we saw that the actual priced was $2347.95 and the insurance company paid out only $800, leaving us with an unexpectedly high $1593.32 share. Do not understand.
Customer Service - 3.5/5.0 -
Everyone was great, but the invoice should have been explained verbally, even though it had been given to me, but after I had been told the number and written the check. I was tired from working out of doors in the heat and just wrote the check since the number given to me matched the estimate and I did not know how the insurance element had played out at the time.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job done on my truck. Above and beyond my expectations.
Customer Service - 5.0/5.0 -
Staff was all welcoming and helpful. They kept me informed on the progress of my repairs and were very friendly and kind.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I am so glad I chose to stay local for the repairs on my Genesis G70. Professional, quick repair and they kept in apprised of the progress every step of the way. I will recommend them to anyone who needs a repair. If I have another issue I will only call them. ⭐️⭐️⭐️⭐️⭐️
Likely to Recommend - 5.0/5.0 -
Very pleased overall
Repair Quality - 5.0/5.0 -
excellent work
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 2.5/5.0 -
Windshield was very dirty & in some spots imbedded that needed a deep scrub. Inside of car was dirty with debris from the windshield and fell inside. Disappointed to learn that an auto body shop was going to be unable to treat the rust spots on the exterior of my car. I will say that the framework and the paint job was very well done.
Customer Service - 4.0/5.0 -
I was told on a Thursday that all the parts would be in by Monday and to drop my car anytime before Monday. I called Monday afternoon to check status. I learned that the windshield hadn’t come in yet and It was going to take all week to do the repairs. Granted I didn’t ask how long my car would be in the shop but that would’ve been good information to offer the customer that it took that long.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
The inside of the bed was not painted for some reason??
My Experience - 5.0/5.0 -
Thank you for everything!
My Experience - 5.0/5.0 -
Thank you! Very satisfied with the service and friendly staff! Bring a retired Federal Quality Assurance Specialist, it’s great to see Quality service in Gloucester. Thanks again!
My Experience - 5.0/5.0 -
I was extremely pleased the first time you repaired my car this is why I was a repeat customer, and I'm just as pleased this time. Thank you