Timbrook Automotive Collision

4.7 (213reviews)
93%
13500 Winchester Road.,  Cumberland,  MD  21502

In operation 15 years.

Timbrook Automotive Collision located on Winchester Road in Cumberland is a full service collision repair center working on all makes and models. Utilizing a state of the art Car O Liner frame measuring system and digital paint matching system to ensure repairs are done correctly and accurately. Our staff has over 30 years in the collision repair industry and are experts in dealing with insurance companies to make the entire process is hassle free for the customer. Our goal is to be the Collision repair facility the customer wants to go to, not has to go to.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (213)

Likely to Recommend

100%

Repair Quality

Great job

Customer Service

Very professional, kept us up to date.

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

The only issue was no communication when the repairs went longer. I had to keep calling to find out what was going on and to see if it was ready.

Likely to Recommend

Again, the repair shop did a great job. The customer service was great when you got ahold of them. I would recommend anyone to this shop.

Repair Quality

The repair job was great. The waiting over 3 weeks and not being informed of the progress wasn't the best part. I had to take the car back to get headlights re-adjusted.

Customer Service

The only bad part of this repair job was not knowing what was going on. No updates during repairs. I had to call and get the updates.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Thank you so much. Your service is greatly appreciated. I would recommend you anytime.

Likely to Recommend

Repair Quality

Was very please

Customer Service

They made everything very easy to hear and understand

My Experience

Everyone was really nice. I would sent anyone i know to Timbrooks thanks for everything!!!

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Repair Quality

Customer Service

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Repair Quality

My Compass looks beautiful again!!!

Customer Service

They always respond in a timely manner. Friendly and professional.

My Experience

Luke was professional and helpful from Day 1:) I really appreciated the text messages regarding the update on my vehicle. Great service!

My Experience

Very helpful staff.

Likely to Recommend

Would recommend you competent!

Repair Quality

We were totally satisfied with your repair service! I was so impressed that my vehicle had been detailed! Very impressed with our experience with your shop! Friendly technicians ! Give you a top notch job! Many thanks to Tim!

Customer Service

Completly satisfied! Thanks again!

Returned Clean

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Repair Quality

Customer Service

My Experience

My Experience

Very nice to work with on my rebuild very nice people

My Experience

Excellent workmanship. Completed ahead of schedule. Staff was a pleasure to work with.

Likely to Recommend

Repair Quality

Excellent workmanship Staff was a pleasure to deal with Finished ahead of schedule

Customer Service

Excellent staff

My Experience

My Experience

They were all very polite and honest. Couldn't ask for a better experience.

My Experience

Staff was very responsive and quick to answer any questions. They did a great job too.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I have already recommended your shop to several of my friends and family.

Repair Quality

I am totally satisfied with the work done on my truck, all of the repairs were beyond my expectations. The detailing of the truck was never expected and the truck looked like it just came off the showroom floor, inside and out. I can't thank you enough. In the event I need repairs again, you will be first on my list. Thanks for a great job, well done!!!

Customer Service

Everyone was very helpful, and explained the details needed for the repairs and kept me up to date and as the work went along, including waiting for parts. Thanks to everyone involved.