Timbrook Automotive Collision
In operation 15 years.
Timbrook Automotive Collision located on Winchester Road in Cumberland is a full service collision repair center working on all makes and models. Utilizing a state of the art Car O Liner frame measuring system and digital paint matching system to ensure repairs are done correctly and accurately. Our staff has over 30 years in the collision repair industry and are experts in dealing with insurance companies to make the entire process is hassle free for the customer. Our goal is to be the Collision repair facility the customer wants to go to, not has to go to.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Took longer than expected
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Very good people to deal with
My Experience - 0.0/5.0 -
Where to start....was told no problem but a coupler and no engine dash lights on then on way home 10 miles from timbrook the motor blew up and left me stranded. The dash warning lights were on from the moment I left Timbrook garage.so somewhere along the line something happened at the garage so now my van is in the scrap at the garage.
My Experience - 5.0/5.0 -
no complaints, my car looks better than new, just picked her up a few hours ago,so as of now no problems, and they washed her ☺️
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
Needed to keep me more informed of progress.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Extremely happy with repairs and staff
Customer Service - 5.0/5.0 -
Totally satisfied with staff
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Front passenger door is not lined up. Too much of a gap. Other than that it looks great very pleased with the work. Would recommend you all to anyone who needs work done.
Customer Service - 5.0/5.0 -
Great crew
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
There was a small hick up between my insurance company and the collision center. But the collision took care of that for me which was really nice of them. My car came back in only a few days looking like new out the side. I can not thank you guys enough for your time and all the help you gave me during this process.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great service and great communication
My Experience - 5.0/5.0 -
They did a great job on all they have done! Will absolutely come there in future for any needs. I'm still waiting on an emblem for the car door, door handle protector & door protector trim. They are taking longer to get in. Chantz has been very nice & helpful letting me know what's going on & will be calling when these parts come in. Great customer service!
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Customer Service - 3.0/5.0 -
Everyone was very friendly and very kind. I just wish that that tire would have been fixed because I do a lot of traveling. I am a registered nurse. I travel to treat patients and this just really takes a lot out of my life trying to get it fixed now.