Timbrook Collision Center
In operation 34 years, 17 years at this location.
**Northwest Maryland’s Trusted Collision Repair Experts** When it comes to quality auto body repair, **Timbrook Collision Center** is the premier choice for drivers throughout the Cumberland, Maryland region. Our team of highly trained and certified technicians has the expertise to repair all makes and models, delivering exceptional craftsmanship and outstanding customer service every step of the way. We use only premium parts, materials, and industry-leading repair techniques to restore your vehicle to its pre-accident condition—whether you're dealing with minor dents and scratches or major collision damage. From comprehensive collision repairs and insurance claim assistance to expert paint refinishing and dent removal, Timbrook Collision Center is committed to getting you back on the road safely, quickly, and with confidence. **Experience the difference of trusted repairs, superior quality, and customer-focused service at Timbrook Collision Center.**
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Hertz®
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You all did a great job and making sure I knew about how bad my tires were so I wouldn't damage myself or my car was great to know. Thank you all
Customer Service - 5.0/5.0 -
Very satisfied
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0 -
No quality control, had to return three times after initially bringing told the vehicle was completed and ready for pick up. Each time blatant and visible issues which had not been corrected. It would have been fine if they would have kept it longer and completed everything before notifying that is was completed. Do have to say though after three trips and my multiple inspections they vehicle does look good.
Customer Service - 3.5/5.0 -
No issues if I hadn’t been called to pick up the vehicle, had to take off work, if the vehicle had been completed as told.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My experience was great from start to finish
Customer Service - 5.0/5.0 -
Steve was right there and got things going immediately. Set up rental and repair date. Actually was done before estimated finish date
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good job
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job. I appreciated the status update text messages I received as well as the time they put into my car being clean when I picked it up!
Customer Service - 5.0/5.0 -
Both workers I spoke with were pleasant and professional in letting me know the process and making sure things were taken care of.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
We would go there again.
Repair Quality - 5.0/5.0 -
The final result looked like a new car.
Customer Service - 5.0/5.0 -
Repair shop personnel were very good customer service.
My Experience - 5.0/5.0 -
The work was done in no time and my car came back looking phenomenal even being cleaned out which was very helpful. They answered any questions I had and helped things go very smoothly for me.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Problem is not you but GEICO. You did an awesome job once they allowed you to get on with it
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did the work expected and in a timely manner. Experienced, friendly, would recommend
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Timbrook goes the extra mile doing little things like detailing my car and a little touch up paint and pushing out a little dent for me. I am very pleased and impressed
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
The date of completion changed almost daily, at one point even on the afternoon that it was supposed to be done. I had to change plans for transportation at the last minute. I’d rather you over estimate the date and then change it to earlier once it’s nearly complete.