Timbrook Collision Center
In operation 34 years, 17 years at this location.
**Northwest Maryland’s Trusted Collision Repair Experts** When it comes to quality auto body repair, **Timbrook Collision Center** is the premier choice for drivers throughout the Cumberland, Maryland region. Our team of highly trained and certified technicians has the expertise to repair all makes and models, delivering exceptional craftsmanship and outstanding customer service every step of the way. We use only premium parts, materials, and industry-leading repair techniques to restore your vehicle to its pre-accident condition—whether you're dealing with minor dents and scratches or major collision damage. From comprehensive collision repairs and insurance claim assistance to expert paint refinishing and dent removal, Timbrook Collision Center is committed to getting you back on the road safely, quickly, and with confidence. **Experience the difference of trusted repairs, superior quality, and customer-focused service at Timbrook Collision Center.**
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Hertz®
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
Great service, amazing work and completed in record time!!
Repair Quality - 5.0/5.0 -
The entire experience was a breeze. Happy with the quick turnaround time and high quality work on my vehicle! They took the time to address my concerns about a few new and noticeable scratches I had observed when arriving to pick up my vehicle initially. The Collision center manager was very kind, asked to keep my vehicle a few extra days to repair the damage, and then returned my vehicle to me looking better than ever!!
Customer Service - 5.0/5.0 -
Very friendly and polite!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
We have already told our family and friends of the quality work and great service we received from Timbrook.
Repair Quality - 5.0/5.0 -
We have always had quality work, very nice staff and convenient.
Customer Service - 5.0/5.0 -
Wonderful staff!!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
SUV looks great
Customer Service - 5.0/5.0 -
Everyone was very helpful and friendly
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 2.5/5.0 -
The lady at the front desk was very thorough & the fella that walked outside with me to look over my vehicle upon completion of repairs was exceptionally knowledgeable about vehicles in general & took me through the steps necessary to make my repairs. Everything in between my initial contact & drop off all the way up till pick up was sparse to non-existent. No status updates were provided.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
The back hatch squeaks and groans when it goes up. Otherwise it looks great!
Customer Service - 4.0/5.0 -
I think it would be nice to have more communication about the status of the repairs on a weekly basis etc. However the staff were friendly and answered any questions when I called
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
We need to bring our car back. The headlights need realignment and the wheel arch molding not installed correctly. It has a large gap and you can see the adhesive tape.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
It’s not a huge deal, but there is a part of my inside door handle that’s missing
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very courteous and professional. Constantly kept me updated on the progress of my vehicle and informed me of any changes. Vehicle was repaired in a timely manner and the work was top notch.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Yes already have
Repair Quality - 5.0/5.0 -
Everyone was very nice and keep me updated Thanks so much
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work & service
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0 -
The work was first rate and I really appreciated the service. The only thing that needs tweaking is letting customers know the completion date.
Repair Quality - 5.0/5.0 -
My 4Runner looks great.
Customer Service - 5.0/5.0 -
Every one was very nice and helpful.