Titus-Will Collision Center
Titus-Will Collision Center is a member of the Titus-Will dealership network. We are family owned and operated and repair all makes and models. Our Collision Center is the only dealership in the Greater Tacoma area that's "Certified" and capable to work on the Ford Automotive line, including the new all aluminum Ford F150. No matter how big or small the repair, you can trust Titus-Will Collision Center to ensure a smooth repair process.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
- Vietnamese
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Felt very welcome walking in. Tim was very thorough throughout the process and always kept me in the loop.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Great service, beautiful work - all you want from your auto repair shop!
Repair Quality - 5.0/5.0 -
They did a great job
Customer Service - 5.0/5.0 -
Awesome staff
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.0/5.0 -
I love the customer service. Everyone was so good to me. Both in the office and the technicians. However my paint on my rear passenger door does not match. I can't say I'm thrilled. I was told to ask my insurance to get them to schedule for it to come back in and somehow color match better. But I'm disappointed I have to go through extra work just to get it to match.
Customer Service - 5.0/5.0 -
The NICEST staff. I forgot some items in my rental car trunk. And they where waiting for me to come pick it up before they let enterprise come get it. So helpful and friendly
Likely to Recommend - 3.5/5.0 -
The work is good, but the communication was very bad. I'm giving the benefit of yhe doubt here.
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
Apparently my estimator quit or was fired while my car was being fixed and no one followed up with me. I finally called after 2 weeks to check up on my car and they told me my estimator was no longer with the company but they thought my car was done and he was supposed to have contacted me, but he had not.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
New parts on lower bumper and fantastic paint job/color match.
Customer Service - 5.0/5.0 -
Derrick was extremely easy to work with and let me know the approximate ready date
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good communication. Kept me updated on the progress. Very efficient and provided a loaner car when there were part delays. Excellent staff.
Customer Service - 5.0/5.0 -
Excellent staff, knowledgeable, courteous, and kept me informed am each step of the way.
Likely to Recommend - 3.0/5.0
Repair Quality - 3.0/5.0 -
Has imperfections with the paint and clear coat. Found a rough spot on the clear coat & a couple of chips, one by the wheel well and one tucked inside by the left chrome trim piece. Noticed little dimples on paint surface like it wasn't prepped that great before paint.
Customer Service - 4.0/5.0 -
The service person was nice and helpful.
My Experience - 5.0/5.0 -
This is my second time using this body shop and I appreciate the work. I would definitely recommend them.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
They forgot to put on a mud flap that was left in the back of our car. Rather than waste time going back I installed it myself.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Tim (and crew) went beyond the expected in making my truck whole after being rear-ended. Thanks for your time and efforts!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Was recommended by my son, Richard , who was a satisfied customer. He and I both recommended shop to my son Robert when his car had an attempted break in.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Jose was great. Kept me informed and handled everything.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Jose Aguilar helped me out with the dent. He kept me updated on when to expect my truck to be ready and was super cordial and attentive.