Todd Auto Body, Inc.

My Experience - 5.0/5.0 -

I recently had my 2015 Lincoln Navigator repaired at Todd Auto Body, and I couldn't be more pleased with the experience! From start to finish, the team especially Eric was professional, attentive, and committed to delivering high-quality service. The repair work on my vehicle was exceptional. They took great care in restoring my Navigator to its original condition, ensuring that every detail was perfect. The paint job was flawless, matching the original color seamlessly, and the bodywork was impeccable. It felt like I was driving a brand-new vehicle again! What truly stood out was the customer service. The staff at Todd Auto Body were friendly and communicative throughout the entire process. Eric kept me updated on the progress of my repairs and answered all my questions promptly. Their dedication to customer satisfaction was evident, making the experience stress-free. I highly recommend Todd Auto Body to anyone in need of auto repairs. Their expertise and commitment to excellence make them a top choice. Thank you, Todd Auto Body, for taking such great care of my Lincoln Navigator! Five stars all the way!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0 -

Add a couple of days to the promised delivery date. They are busy dudes!

Customer Service - 4.5/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 0.5/5.0 -

I cannot recommend you to anyone.

Repair Quality - 1.5/5.0 -

The paint color isn’t perfect. The trim on the door isn’t level. When looking from the front of the car towards the back, the doors aren’t set perfectly. There is a gap. Two other people told me to go to R and R or Amsley’s but I chose to stay local. I will not return nor will I recommend you to anyone.

Customer Service - 3.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Todd auto body did a great job on my Pontiac .We are very happy with the bodywork .Car looks beautiful!! They also gave us a free loaner which we also so appreciated!! They treaded us well from beginning to the end. Communication was also great! Thank you for a job well done!

Likely to Recommend - 5.0/5.0 -

Absolutely!!!

Repair Quality - 5.0/5.0 -

They did a great job with my car.From the beginning they were professional , friendly and kept me informed through the whole process! Evan gave me an estimation the same day and He put me at ease from the beginning!! My insurance wanted to total my car but Todd’s auto body saved it!! They even gave me a loaner for free! I recommend them highly !!! Thanks Evan and everyone at Todd’s Autobody for a job well done!! Christel Smith

Customer Service - 5.0/5.0 -

Very friendly professional and communicated with me from the beginning!

Returned Clean

My Experience - 5.0/5.0 -

Excelente service and labor at the moment no one else does it like tood auto body parts

Likely to Recommend - 3.5/5.0

Repair Quality - 3.5/5.0 -

I was told it would be 3 days to get car back, I had to call multiple times, to find out it was 14 days to get car back...

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 0.5/5.0 -

Also had to install my driver's side fog light bulb. It was hanging down behind bumper and as it was never reinstalled, not including things I will be replacing. I think the paint work could have been better quality and my truck to me has damaged caused by the shop it didn't have before arriving.

Repair Quality - 1.5/5.0 -

Door bolts are stripped and front grille bolts are completely stripped. The body work itself, was good but paint work is sub par.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Quality work

Returned Clean

My Experience - 5.0/5.0 -

Everyone was pleasant and friendly. The work was done in a timely manner and I am happy with the outcome

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Did a very good job.

Customer Service - 5.0/5.0 -

Very nice

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

I love having my car back better than it's ever been. The repairs are perfect. It doesn't look like it was ever damaged.

Likely to Recommend - 5.0/5.0 -

Absolutely. This is an upscale shop.

Repair Quality - 5.0/5.0 -

I’m satisfied with the customer service and accommodations. My car was beautiful. Clean and pretty. It even seemed clean on the inside. It’s a wonderful body shop.

Customer Service - 5.0/5.0 -

Holly is who I worked with most she is very helpful. Sought answers if she didn’t know and helped me.

Returned Clean

My Experience - 5.0/5.0 -

Excellent job repairing a deer dent, matching the color and finish on a classic Fiat. They even touched up a few stone dings! I would consider them car dermatologists.

Likely to Recommend - 5.0/5.0 -

Already have made the recommendation should the need arise.

Repair Quality - 5.0/5.0 -

As far as I can see, this was a flawless repair. The first plan was pointless dent repair, basically working sheet metal magic. A small chunk of paint came off unexpectedly, which then meant a full on repair and paint. The blending and finish matching, along with the actual repair came out beautifully on my classic Fiat. I consider that crew auto dermatologists!

Customer Service - 5.0/5.0 -

With an aged battery and a parasitic electrical drain I have never been able to find, they were completely willing to keep it on a battery maintainer.

Returned Clean

Likely to Recommend - 0.5/5.0 -

Ruined my car in my opinion. Car only has 12,000 miles on it I wish I could get rid of it I see all the flaws

Repair Quality - 0.5/5.0 -

I got it back the 1st time looked like it was used as a test car for new paint and prep guys to see if they knew how to do a job. It looked so bad 2024 car There was runs finger prints the roof look like it was half painted swirls in the paint damage done that wasn’t done when I took it there. Literally had sand marks where they weren’t even supposed to sand car. Painted over sand marks. Take it back I can still see dirt in the paint sanding marks into the paint on the roof cleared over. I can see where they filled the sanding marks with body putty on my hood. I’m sure few days I’ll find more as it sits in the sun and I finally wash all the compound, and wax off of it covering up who knows what I was told everyone was on the job this time. So no way I’m taking it back for a 3rd time . 2months my car doesn’t look nothing like it when I bought it. Didn’t even clean the sanding dust out of the car. I was was recommended by younger Mitsubishi to go what a mistake

Customer Service - 2.5/5.0 -

I’ll give it a 5 because there polite people, but they can’t get the job done

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 3.5/5.0

My Experience - 5.0/5.0 -

You people are the best! You are professional, understanding, and kind. Thank you for letting use your company car while repairs were completed to my car. I am very grateful for your business.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Todd Auto Body always does a great job with their repairs.

Customer Service - 5.0/5.0

Returned Clean