Tom & Eds - Cedar Lake
In operation 43 years, 10 years at this location.
Tom and Eds Autobody is a family owned auto repair business that has been serving the community since 1983. Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer service though out the repair process. We figure you have had enough stress already so we strive to make the process as easy as possible.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Great service, great updates, knowledgeable staff. Very helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
quick & knowledgeable
Customer Service - 5.0/5.0 -
everyone was very helpful & friendly
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
The communication was fantastic
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
The whole process was smooth and customer service was excellent. Car even came back clean!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The whole process was amazing, stayed in contact on the steps being taken with my car. Cleaned my car inside out before handing me back my keys. Customer service was fantastic. Highly recommend.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thanks Car 🚘 looks great!!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Keep up the good work
Likely to Recommend - 5.0/5.0 -
Great facility
Repair Quality - 5.0/5.0 -
Fantastic work with customers in mine
Customer Service - 5.0/5.0 -
Great staff
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My Rouge looks and drives beautifully!!! Thank you so much for doing a great job and always being helpful.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
I was disappointed when they told me my car would be ready on a Friday and it was not. Had I known sooner I would have gotten a rental car for the weekend but it was too late in the day to do that. Then Monday I called about 3 pm and was told it wouldn’t be ready until Tuesday afternoon. I said I will come get a rental. Then I was told it would be ready Tuesday morning. Ok fine. My daughter picked the car up Tuesday morning and less than a mile from where she picked it up it quit accelerating. She pulled over turned it off and it wouldn’t start. Panicked she called me. She then called Tom and Ed’s and they came over to jump it and gave her a story about maybe it was the fuel pump or bad gas. Well turns out they had not tightened up the battery after they had disconnected it. Thank goodness she was close to home on a non busy road. Their negligence could have been terrible for a young girl had she been driving on the highway and the car quit working because someone didn’t do their job. I am not happy about any of it and would not recommend them to anyone. It’s a shame but mostly the stress of my 21 year old daughter being put in an unnecessary situation when I was 45 minutes away at work made me never want to use their services again.
My Experience - 5.0/5.0 -
I felt like the 15day time frame from start to finish was astounding.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very happy with the work and I like how you kept me updated.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone was very helpful, hit a deer at 430pm, called about towing my truck there, they said it wasn't a issue, insurance out the next day, Tom and Ed's gave me a time-line on how long it was going to take, was kept updated every day, they finished 3 days ahead of schedule.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Totally satisfied, kept me updated every day, Finished 3 days early.