Tom Gill Chevrolet
In operation 30 years.
We are a state-of-the-art collision center and body shop at Tom Gill Chevrolet. Whether you’ve been in an accident and need collision repair, require a scratch to get buffed out, or want a whole new paint job, our auto body shop specialists have the expertise to take care of the job. The Tom Gill body shop has some of best equipment around to ensure that every job gets done efficiently, precisely, and professionally. We have three chief frame racks with a Genesis II Gold Computerized Laser Measuring System, Garmat booths, three computerized estimating systems with digital imaging, and a Eurovac dustless sanding system. Take the drive from Cincinnati to our collision center in Florence, KY whenever you need professional body work
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Totally satisfied
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was worried the car wouldn't look good after being wrecked but it looked great. Thank you! 👍
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 0.5/5.0 -
I would not recommend your place to anyone
Repair Quality - 2.0/5.0 -
The job they did wasn't that good.
Customer Service - 1.5/5.0 -
Poor repair, I wasn't satisfied with the job done. Never recommend your shop to anyone and never come back.
Likely to Recommend - 5.0/5.0 -
I am extremely satisfied with the whole process! Their word meant something!
Repair Quality - 5.0/5.0 -
I loved the courtesy and professionalism’! Being kept informed along the way! Job looks like new!
Customer Service - 5.0/5.0 -
Joey and Diane were e xtremely personable and respectful! They made me feel very comfortable and trusting!
Likely to Recommend - 4.5/5.0 -
Would have been a 10 but I got my truck back with the tank fully empty.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They did a good job and it didn’t take all that long form to get it completed
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Staff was easy to work with , and job was done in a timely manner .
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.0/5.0 -
People were nice but someone is not being truthful. I just don’t know who
Repair Quality - 2.5/5.0 -
My truck was brought in due to a collision repair. When we picked it up all the dashboard lights (collision, seatbelt, tire pressure, etc.) were illuminated. when I asked why the lights were on I was told it was from a previous accident????? And not from the repairs covered under the current appointment??? Then I was informed we needed to pay more money to do a diagnostic assessment that they already did to confirm their findings?? We have never been in an accident w that truck other than for the allocated repairs done at tom gill. Therefore Iam not sure why the lights are still on etc. and the repair is not been completed. Prior to the accident my truck was in perfect shape w no dash light etc. I am still attempting to get the repairs done. And now because of tom gills report of a previous accident Iam fighting the insurance company and will likely go to small claims court to resolve the issue. So thanks for that. I have heard of companies attempting to do stunts like this to attain extra insurance claim money but this is silly.
Customer Service - 3.0/5.0 -
The people at Tom gill were professional, although one of them was not being truthful.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
I will NEVER recommend your company.
Repair Quality - 1.0/5.0 -
I used to think highly of your company. Now I only see shady workmanship, shady communication, lack of truth & avoidance of accountability and passing the buck. Initially I was working with Joey, yet he was quick to pass me off to another man in the office before closing my claim. He moved on to another person quickly as though he was done with me. My vehicle and a deer got into a fight. The deer is dead, the car was damaged. I took pictures before the tow truck picked up my vehicle. When I was told my vehicle was ready, I took someone with me to inspect the vehicle. Somehow, the passenger headlight became yellow within the time your facility had it. I had pictures & it was NOT oxidized when it was taken from my drive & the driver headlight was fine. There is NO Way for one headlight to oxidize and the other doesn’t. Almost as though the passenger light was changed out with an old one. The man (not Joey), who was walking around the car with us said only a few people make complaints and he blamed the insurance company for using after market parts. I received jacked up answers as to why. That is BS. Also, the parts didn’t align with the body and wheel well. There was a large gap & you could see the metal clips sticking out. The wheel well was missing pins & it left a gap. The male representative was giving me more garbage answers. Absolutely unacceptable!!! I had to go to my adjuster again to have this looked at and this fixed. It wasn’t completely fixed. However, your company had my vehicle for over six weeks. Still presenting me with a vehicle that was not up to par. They put the tires back on incorrectly and I had to have them realigned which you didn’t even check for so I paid out of pocket for this. Your reps seem to think if they wash the car that it is all good, it is NOT! I will NEVER recommend your facility to anyone!
Customer Service - 1.0/5.0 -
As I explained previously. If your employees think putting out shady work is okay as long as the customer accepts it, then all is well! Rubbish!!
Likely to Recommend - 5.0/5.0 -
They're always good to me
Repair Quality - 5.0/5.0 -
Great customer service
Customer Service - 5.0/5.0 -
Thank you
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Wrong driverside mirror was ordered and installed on the vehicle. Front driverside ( custom ) marker light was broken and reinstalled after left front fender was either painted or replaced, worked when car was dropped off for repairs. Rear driver side passenger door has flaws (Smudge and or finger print) in the paint.