Tom Gill Chevrolet

4.4 (619reviews)
85%
7864 Commerce Drive,  Florence,  KY  41042
Bot
Shop AssistantSparkles

In operation 30 years.

We are a state-of-the-art collision center and body shop at Tom Gill Chevrolet. Whether you’ve been in an accident and need collision repair, require a scratch to get buffed out, or want a whole new paint job, our auto body shop specialists have the expertise to take care of the job. The Tom Gill body shop has some of best equipment around to ensure that every job gets done efficiently, precisely, and professionally. We have three chief frame racks with a Genesis II Gold Computerized Laser Measuring System, Garmat booths, three computerized estimating systems with digital imaging, and a Eurovac dustless sanding system. Take the drive from Cincinnati to our collision center in Florence, KY whenever you need professional body work

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (619)

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Customer Service

JOEY WAS EXTREMELY FRIENDLY!

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Always great service!

Customer Service

Very concerned for my situation

My Experience

My battery was dead after I picked it up. It did not recharge on the one hour drive home like the gentlemen at the collision center said it would and I had to pay for a new battery out of my own pocket. Tom Gill should have disconnected the battery, hooked it up to a trickle charger, or simply turned the car on periodically to keep the cells from dying in the month that they had it. I will never go to Tom Gill for anything ever again.

Likely to Recommend

I would not recommend Tom Gill to anyone

Repair Quality

The damage to my car was fixed by Tom Gill, but they failed to unhook my battery, hook it up to a trickle charger, or start the car while they had it for almost a month, and a cell in my battery died. They jumped it and said the battery should recharge on the hour long car ride home, but the battery wasn’t charged even after that. I had to replace my battery out of pocket. I will never go to Tom Gill for anything ever again

Customer Service

Customer service jumped my battery and said it would recharge on the hour-long drive home, but that was incorrect. They just wanted to get me off their lot since they were not making any more money off me

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Customer Service

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Wouldn’t go anywhere else. Great team

Repair Quality

Everyone very nice and helpful. Car was ready fast

Customer Service

Easy in and out

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Repair Quality

Don’t take your car they don’t know any thing about car they will broke it

Customer Service

Very bad

My Experience

The repairs made to my truck wss good, however, the vehicle was not retuned clean. Tailgate had white color foot prints all over it and the worst was there was something all over the exterior glass and it took me over 2 days to get the smeared materials cleaned off. It made driving dangerous in sunlight shining on windshield and night driving out of the question. Joey made comment why they didn’t clean the new rim off after putting the tire on. My vehicle was clean when I brought it in but it was not retuned in a clean state. Very disappointed to say the least.

Likely to Recommend

Repair Quality

Repairs were good, no issues, vehicle should have been checked for being cleaned properly. Lacking in this aspect of completed repairs.

Customer Service

Joey, was easy to work with.

My Experience

Paint has an orange peel effect. Front end is still out of line

My Experience

I made a claim through Allstate to have damage to my car fixed. The gentleman who helped me at the Tom Gill garage was very helpful and made the process very easy.

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Repair Quality

Great communication and very helpful!

Customer Service

My Experience

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Customer Service

My Experience

They did a great job on the repair, the rep was nice and explained the whole process. Thanks for making this less difficult after losing our vehicle for a few weeks.

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Repair Quality

Joey was excellent. Thank you!

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Absolutely recommend

Repair Quality

Joey went up and beyond to help us.

Customer Service

We keep coming back because the customer service we receive from Joey is professional, timely and reliable.

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Repair Quality

Everyone was friendly and helpful easy to deal with.everything looks good. They did a great job.

Customer Service

Everyone was friendly and helpful.

My Experience

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Joey was fantastic to work with! Kept me up to date and was very thorough

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Repair Quality

Very friendly helpful staff. Car looks fabulous!

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Customer Service