Tommie Vaughn Ford

My Experience - 5.0/5.0 -

Did an amazing job.

Likely to Recommend - 5.0/5.0

Repair Quality - 4.0/5.0 -

There is something rattling under my car when I begin to drive. I think a piece is hanging off under the car that I can’t see

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Phenomenal job, you all always take care of us! Thank you!

My Experience - 5.0/5.0 -

This was my first experience with Tommie Vaughn Ford, and it definitely won’t be my last! Everything was absolutely wonderful from beginning to end. I want to give a huge shoutout to Brenda for keeping me informed every step of the repair process. Thank you to the entire team for your professionalism, kindness, and outstanding work. I truly appreciate the excellent service and highly recommend Tommie Vaughn Ford!

My Experience - 5.0/5.0 -

The collision repair department went above and beyond to help me feel satisfied with my repairs and my service advisor. I don’t know how to spell his name, but he was amazing as well.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Genaro was amazing!!

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

The body shop at Tommie Vaughn was awesome as always.

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Outstanding customer service and close to home. I recommend Tommy Vaughn body shop!

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I always come to Tommie Vaughn for repairs and I'm never disappointed!

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

The repair looks great

Likely to Recommend - 1.5/5.0

Repair Quality - 1.5/5.0 -

I had to go back twice because the repair was not done correctly. Lack of attention to detail. It was a total hassle. Very disappointing because the repair was not major and should have not caused aggravation.

Customer Service - 1.5/5.0

My Experience - 5.0/5.0 -

The repairs were done very quickly and the customer service was very good. Communication was good and they were flexible with pick up time. Overall the best experience I have had getting my car repaired in Houston.

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Communication is always timely and repairs have always been within a reasonable time frame.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I’m very satisfied with the today shop. All the staffs are professional and helpful. They did a great job of fixing my Volvo in a very short time.I highly recommend this place!

Customer Service - 5.0/5.0 -

They are friendly and responsive.

My Experience - 5.0/5.0 -

The repair looks great and it was finished ahead of schedule. Thank you so much.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

It was so easy from beginning to end. I loved getting text about the progress. The car was finished when planned and the Enterprise rental car service was fantastic. Everyone I spoke with were kinda and caring

Likely to Recommend - 5.0/5.0 -

Excellent service

Repair Quality - 5.0/5.0 -

Everything went smoothly from the drop off to pick up. I was kept in the loop of what was happening and it was a great experience

Customer Service - 5.0/5.0 -

Everyone was pleasant and very helpful

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Hassle free, repair performed faster than promised and done with quality

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Best experience ever

Customer Service - 5.0/5.0 -

Angel is the best