Tommie Vaughn Ford

4.8 (1,905reviews)
95%
908 N Shepherd Dr Building C,  Houston,  TX  77008

As a vehicle owner you have the right to have your vehicle repaired at the shop of your choice. Don't let an insurance company make that choice for you. Please Choose Tommie Vaughn Motors.....

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 6:00 pm
Tue 7:00 am - 6:00 pm
Wed 7:00 am - 6:00 pm
Thu 7:00 am - 6:00 pm
Fri 7:00 am - 6:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (1,905)

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My Experience

The fender was not put on the correct way

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Returned Clean

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My Experience

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My Experience

Please make sure that you clean behind yourself. Example, new sun visor was put on but showed dirty hands on it.

My Experience

Appreciate the frequent communication during the process. Great work on the car.

My Experience

Repair was quick and I appreciate the communication throughout. Spoke with Genaro a few times and he was great

My Experience

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Very responsive customer service, excellent work!

Customer Service

My Experience

Likely to Recommend

Repair Quality

The experience with the repair was great. Angel was very involved throughout the entire process and communicated professionally and in a timely manner. The crew who worked on the vehicle did a wonderful job. I appreciate all the time and effort spent on the vehicle.

Customer Service

Great communication and kind people.

Likely to Recommend

I’m neutral I would’ve highly recommend if I didn’t notice the trunk door issue

Repair Quality

Needing to bring my vehicle back to have the trunk fixed again

Customer Service

Needing to bring my vehicle back to have the trunk fixed again

My Experience

Likely to Recommend

fairly good work, but missed a couple of spots on the drivers door, mentioned to service advisor, so far no contact back to me

Repair Quality

The automated updates are a serious mistake, nothing is cross checked with vehicle status. So for example my truck was due to be repaired 4 April. On 3 April, after 5 pm I got a text saying that the truck was to be repaired by 17 April. So after four other previous texts saying all was on time, just the night before it was due to be returned fixed, got hit with a two week delay, no warning at all. Automated systems only make the client mad

Customer Service

Fairly good, but not great

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience