Tommie Vaughn Ford

4.8 (1,905reviews)
95%
908 N Shepherd Dr Building C,  Houston,  TX  77008

As a vehicle owner you have the right to have your vehicle repaired at the shop of your choice. Don't let an insurance company make that choice for you. Please Choose Tommie Vaughn Motors.....

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 6:00 pm
Tue 7:00 am - 6:00 pm
Wed 7:00 am - 6:00 pm
Thu 7:00 am - 6:00 pm
Fri 7:00 am - 6:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (1,905)

My Experience

I was recently involved in a motor vehicle accident and brought my car in for a repair estimate. Genaro Grijalba, the body shop estimator, provided excellent customer service. He was professional, honest, and offered a fair estimate for the repairs. The work was completed in a timely manner, and the overall experience was outstanding. In the future, if I require any additional collision repairs, I will definitely return to Tommie Vaughn. Thank you, Genaro, for making this experience a positive one.

Likely to Recommend

I would recommend TOMMIE VAUGHN because of my positive experience with repairs.

Repair Quality

Looks like new! :)

Customer Service

Angel is very professional. He gave me the estimate and there were NO surprises. Everything he promised was delivered in a timely fashion. :)

Likely to Recommend

Repair Quality

Everyone was courteous, inspection was thorough, and the work was done well.

Customer Service

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Repair Quality

Customer Service

Angel was excellent to work with. Appreciated his professionalism and demeanor.

Likely to Recommend

Repair Quality

Great Service

Customer Service

My Experience

Genaro was super helpful throughout the process. I am a repeat customer. Appreciate your quality work.

Likely to Recommend

Repair Quality

Customer Service

Genaro G. was extremely helpful and worked hard to get me the original parts I needed for my truck. I am very grateful for his help!

Returned Clean

My Experience

I drive all the way from Tomball and pass a few Ford Houses just to get the service and professionalism I get down on Shepherd!

My Experience

It’s way a great experience. Angel kept me informed the whole way through. I was 100% satisfied. Thank you.

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Angel was awesome. He was always available when I called and he was really attentive and answered all my questions.

Customer Service

Likely to Recommend

Repair Quality

Genaro was amazing to work with and made the repairs process extremely easy.

Customer Service

Returned Clean

My Experience

Seth was extremely helpful on day one. He was very professional, kind and considerate, and took care of all the details upfront. On the back end as I picked up my car Genaro provided exceptional service as well. I was extremely pleased with their attention to details and my overall service. They were very knowledgeable and helpful during a difficult time after a simple accident..

My Experience

Excellent service♥️ The attention was excellent, and my truck looks brand new again.

My Experience

Likely to Recommend

Repair Quality

Jose was very kind and courtesy

Customer Service

Likely to Recommend

Repair Quality

I love Tommie Vaughn and have worked with you guys before and will continue to. The only reason I gave a score of 7 was because when replacing my window, it wasn't replaced with a tinted widow, which was what I had before the repairs.

Customer Service

My Experience

Everything appeared to be great

My Experience

Excellent job all around. Speed and professionalism. I’ll recommend you all I can.

My Experience

Excellent service! They were very friendly, professional, and fast. They did an amazing job on my truck and the quality of the work was outstanding. I’m very happy with the results. Definitely the best in Houston. Highly recommended!

Likely to Recommend

Repair Quality

Excellent work and great customer service! The repair and paint job were done perfectly and on time. The staff was friendly and professional, and the quality of their work exceeded my expectations. I would definitely come back and recommend them.

Customer Service

Outstanding work and excellent customer service.

Returned Clean