Tommie Vaughn Ford

4.8 (1,905reviews)
95%
908 N Shepherd Dr Building C,  Houston,  TX  77008

As a vehicle owner you have the right to have your vehicle repaired at the shop of your choice. Don't let an insurance company make that choice for you. Please Choose Tommie Vaughn Motors.....

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 6:00 pm
Tue 7:00 am - 6:00 pm
Wed 7:00 am - 6:00 pm
Thu 7:00 am - 6:00 pm
Fri 7:00 am - 6:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (1,905)

My Experience

Mr.Genaro Grijalba he’s always very warm and polite and professional, and gets the job done. Mr. Genaro is and has been the only one that has always been nice to me the rest of the staff needs to be like Mr. Genero, their was one time came to see Mr. Genaro about some repairs, not the cashiers they are very nice, there is a white lady that works with Mr Genaro, not sure what her name is But Mr. Genaro can tell you who she is because we spoke about this matter she is very prejudice and rule every time I come for Service, she acts like she hates my guts, and she will not even speak to me, Mr. Genaro can tell who it is. She is a terrible representative of your company at Tommy Vaughn. Should be retrained how to treat people and go to charm school for interracial reactions to Black people.and the rest of the staff they are not nice or friendly That work with Mr. Genaro he is the only one That is 100% professional, and represents the company.

Likely to Recommend

Repair Quality

Genaro was great to deal with.

Customer Service

Returned Clean

My Experience

Yes, i was totally satisfied with my entire experience, from start to finish @ Tommie Vaughn Ford. My service advisor (Angel) was so very professional, polite and caring. He kept me updated just as he stated, when i brought my car in. Tommie Vaughn Ford did an immaculate job on my 2020 Mustang, and i would recommend them to any and everyone. Thanks to the entire team that that repaired my beautiful Mustang 🐎, and a very special thanks again, to Angel.

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My Experience

Great team angel was very informative

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Repair Quality

Genaro did a great job

Customer Service

Returned Clean

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Very good work

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I will get back in the car there is lots of noise under my car

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My Experience

My car wasn't with them for a week and they exceeded every expectation imagined. A Happy New Year indeed!!!

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My Body Shop and where I will purchase my next vehicle

Repair Quality

Great Service and Detail in the work. Great to work with Angel

Customer Service

Angel was pleasure to work with though the whole process

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Good

Repair Quality

Very good job very satisfied

Customer Service

Very good very good job

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My Experience

Angel was great to work with

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Angel was great and provided amazing service

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Great job! Happy with the quality and timeline of the repair.

Customer Service

Not bad, just be better at answering the phone

Returned Clean

My Experience

My car looks awesome!!! You guys were great at letting me know how repairs were progressing. I would highly recommend you!

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My Experience

Great job by Angel!! He’s very knowledgeable, a good communicator and understood the need to get the repairs completed by a specific date due to Christmas…. Thank You very much!