Tommie Vaughn Ford
As a vehicle owner you have the right to have your vehicle repaired at the shop of your choice. Don't let an insurance company make that choice for you. Please Choose Tommie Vaughn Motors.....
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:00 am - 6:00 pm |
| Tue | 7:00 am - 6:00 pm |
| Wed | 7:00 am - 6:00 pm |
| Thu | 7:00 am - 6:00 pm |
| Fri | 7:00 am - 6:00 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Brenda was marvelous!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Job well done and available when projected. Friendly staff.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
bubbles in the striping that were applied to the hood. Aftermarket part used.
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
I went by today (3/4/14) 2:30 pm to check on the status of the repair, I was informed that they had just picked up the bumper from Volkswagen and the car wouldbe ready in a couple of days because the part needed to be prepped and painted. By 4:30 pm same day, I received a telephone call saying the car was ready and that the car rental would be notified that my car was ready to be picked up. (Brenda) said she was going to notify Enterprise that my car was ready to be picked up. At 5:20 pm on 3/4/14 I picked up my car from Brenda, because the body an went to the rodeo and was not present to address the following concerns: 1: the hood is not aligned on the right side; 2. The right side quarter panel is not aligned with bumper; 3. There are paint blemishes on the bumper (R) and (L); 4. Bumper is not fitted flush with the body: 5. The alignment was Checked and passed but not done yet car drifts to the right when driven: 6. Vibrating/rattling noise (not previously noted ) 7. Right light which was replaced) now shines down and right; 8. Brenda came with replacement part and installed it under the hood prior to our leaving: 9. Brenda explained the confusion regarding the car being ready by saying there was another 2011 Jetta that was also being repaired (bumper being painted). I could not adequately check my car without driving it. I would have preferred to have spoken with the person who performed the repairs. Brenda acknowledged that the hood was misaligned and told me to bring it back at my convenience. I will bring it back in the morning after rearranging my schedule so as to see if the repair ca be completed properly. Please feel free to contact me again. This experience has been a total disappointment.
My Experience - 5.0/5.0 -
I could have taken my vehicle somewhere much closer to where I live, but I chose to go to y'all because you are the best. As expected, I am perfectly satisfied with the work, with the professionalism of the staff, and the customer service.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
I wish they would have replaced or fixed the deiver's side mirror.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Brenda was very friendly. My truck looks great.
My Experience - 5.0/5.0 -
I would most definitely recommend Tommie Vaughn Ford for service and repairs. The service staff made the experience painless as possible. The work on the vehicle was outstanding and looked great! Kind regards, Benny
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The service was outstanding. I was keep updated with what was going on and when my car would be ready. Everything was very easy and everyone was very nice to work with. I would do business again here. Thanks!
My Experience - 5.0/5.0 -
Amazing service. Brenda and the text updates were wonderful. Highly recommend Tommie Vaughn for any body work
My Experience - 5.0/5.0 -
Awesome, Great Job ..!!!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Brenda is great! Thank you!